Blessing Chinowoneka

• Manage a portfolio for financial services managers based in Switzerland, providing end-to-end support from engagement setup to project closure.
• Drive budget planning, create billing schedules, process invoices, and conduct detailed financial dashboard analysis for improved decision-making.
• Release and maintain engagement charges, review engagement letters, and ensure accurate compliance for audit engagements.
• Proactively monitor and adjust engagements, calculate margins, and provide advisory on financial impacts to avoid losses.
• Engaged with stakeholders and traveled to meet partners, strengthening relationships and aligning project objectives
• Managed customer relationship management (CRM) systems, tracking KPIs to measure performance against strategic objectives.
• Oversee two delegated staff members, assigning tasks and reviewing their output to ensure quality and timeliness.
• Order resources for managers, coordinate independence checks, and facilitate seamless project management across multiple audit cycles.
• Conduct proactive process improvements to streamline workflows and enhance manager and client satisfaction.

Operational Analyst- Account Management Services Feb 2023 – January 2024

• Managed the United States rotational tool to conduct data analysis, ensuring compliance with international financial reporting standards.
• Conducted stakeholder engagement, monitoring restrictions on accounts to maintain regulatory compliance.
• Developed Standard Operating Procedures (SOPs) and reported findings to senior stakeholders.

• Streamlined operations by identifying inefficiencies and implementing process improvements.
• Spearheaded the implementation of new software platforms, resulting in easier project tracking capabilities among team members.
• Optimized inventory levels by implementing demand forecasting models and inventory management systems.
• Increased overall efficiency by streamlining communication channels across departments, leading to improved collaboration efforts between teams.