Summary
Overview
Work History
Education
Skills
Websites
Certification
LANGUAGE SKILLS
Timeline
Participation
ADDITIONAL INFORMATION
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Generic

Bochra Reguieg

Lublin

Summary

Motivated and detail-oriented Data Science graduate with a Master's degree in Information Systems Engineering. Passionate about Artificial Intelligence and its diverse subfields, driven by a strong interest in research, continuous learning, and technological innovation. Thrives in independent and collaborative settings, bringing a positive, adaptable, and well-organized approach to every project. Goal is to contribute to cutting-edge research while advancing skills to meet the standards of leading academic and research institutions.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Senior Service Center Analyst

Capgemini
11.2023 - Current
  • Provided end-user support via remote tools and automated systems.
  • Ensured high-quality support by maintaining up-to-date knowledge on company products, services, and systems.
  • Collaborated with cross-functional teams to address complex technical issues, resulting in faster resolutions for customers.
  • Delivered exceptional customer service by empathetically addressing concerns and providing accurate information in a professional manner.
  • Identified trends in reported issues to proactively address potential problems before they escalated into widespread disruptions.
  • Contributed to the development of a comprehensive knowledge base for both internal use and customer self-service options.
  • Conducted training sessions for new employees.


Junior/Mid Software Engineer

Local Development Bank
02.2020 - 06.2020
  • Developed a web application for IT equipment management.
  • Managed and controlled IT infrastructure.
  • Consistently met project deadlines by effectively managing time and prioritizing tasks according to importance.
  • Analyzed proposed technical solutions based on customer requirements.
  • Developed scalable and maintainable code, ensuring long-term stability of the software.
  • Established efficient communication channels within the team, leading to better collaboration among members during project development phases.

Education

Master's Degree - Data Science

Maria Curie-Skłodowska University
07.2025

Master's Degree - Information Systems Engineering

Abdelhamid Ibn Badis University
Algeria
06.2022

Bachelor's Degree - Computer Science

Abdelhamid Ibn Badis University
Algeria
06.2020

Skills

  • Machine Learning
  • Deep Learning
  • Natural language Processing
  • Data Science: AI,ML, NLP, DL, Statistics, DM, Regression, NN,Segmentation, Classification
  • Data Science Data Analytics Data Visualization
  • Data Visualization Tableau (Good Standing)
  • JavaScript
  • Python
  • C
  • Java
  • C
  • MySQL
  • SQL
  • HTML
  • CSS
  • MS PowerBI Desktop

Certification

  • NVIDIA – Fundamentals of Deep Learning
  • Udemy – Python: Introduction to Data Science & Machine Learning A-Z
  • Udemy – Practical Cisco Networking Labs in Cisco Packet Tracer
  • Udemy – HTML, CSS, & JavaScript for Beginners
  • Udemy – ITIL 4 Foundation & Incident Management
  • Udemy – ServiceNow ITSM Processes

LANGUAGE SKILLS

Mother tongue(s): Arabic
English
Bilingual or Proficient (C2)
French
Bilingual or Proficient (C2)
Polish
Elementary (A2)

Timeline

Senior Service Center Analyst

Capgemini
11.2023 - Current

Junior/Mid Software Engineer

Local Development Bank
02.2020 - 06.2020

Master's Degree - Data Science

Maria Curie-Skłodowska University

Master's Degree - Information Systems Engineering

Abdelhamid Ibn Badis University

Bachelor's Degree - Computer Science

Abdelhamid Ibn Badis University

Participation

  • Participation in the conference Women in IT DAYS | Warszawskie Dni Informatyki 04-05 May 2025
  • Participation in the conference Women in Tech | Warsaw 05-05 June 2025
  • Participation in the event IT Unplugged | Lublin 10 June 2025

ADDITIONAL INFORMATION

  • Passionate about AI research, high-tech innovations, and problem-solving.
  • Committed to academic excellence and continuous professional development.

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I hereby agree to the processing of personal data provided in this document for realising the recruitment process pursuant to the Personal Data Protection Act of 10 May 2018 (Journal of Laws (2018, item 1000) and in agreement with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).

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