Bogna Furmanska

- Oversee payroll and benefits administration, ensuring accuracy and compliance with global and local regulations.

- Act as a key contact for employees and HR teams, efficiently resolving payroll and benefits-related inquiries.

- Partner with HR, Finance, and regional teams to optimize payroll operations and enhance benefits delivery.

- Manage relationships with external service providers, including ADP vendors, to ensure seamless payroll processing and compliance.

- Lead automation and system integration initiatives to improve payroll efficiency and effectiveness.

- Ensure accurate data entry and updates in HR and payroll systems, maintaining data integrity and compliance.

- Prepare detailed reports on payroll, benefits, and compliance matters for management review.

- Assist in audits and ensure adherence to internal controls and legal requirements.

- Identify inefficiencies and contribute to process improvement initiatives, fostering a culture of continuous improvement.

- Utilize strong systems expertise in Workday, Payslip, and ticketing system (SNOW) to enhance payroll processing and communication.

- Conduct data analysis using Excel, providing insights into payroll metrics and assisting in strategic decision-making.

- Maintain an in-depth understanding of payroll regulations, tax compliance, and benefits administration across multiple regions.

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SKILLS

- Strong expertise in payroll processing systems, particularly Workday, Payslip, and SNOW.

- Proficient in Excel for data analysis, reporting, and payroll metric evaluations.

- Extensive knowledge of payroll regulations, tax compliance, and benefits administration.

- Excellent organizational skills with attention to detail and the ability to work under tight deadlines.

- Problem-solving mindset with a proactive approach towards implementing process improvements.

- Fluency in English; and native Polish

• Prepared weekly payrolls
• Worked closely with the recruitment teams and management to ensure all day-to-day activities have been completed
• Ensured compliance with UK tax and social security regulations and year-end reporting
• Resolved payroll queries and issues from employees and clients
• Performed payroll reconciliations and validations
• Prepare weekly payroll instructions for the external payroll provider, ensuring 100% accuracy and timely delivery of information
• Act as a subject matter expert for payroll and benefits queries and actively respond to queries from outsourced payroll provider and employees
• Enrol starters/administer leavers as required, act as the primary contact point for payroll related queries and manage the communication between employees and HR team
• Manage multi-channel payrolls within a complex organisation
• Prepare payroll data on excel as well as in the payroll system, coordinate several payrolls simultaneously
• Process high volume payroll on a weekly basis
• Managed employee records on database to maintain accuracy and updated information.
• Kept employee records complete, accurate and compliant.
• Processed holiday or leave requests, maintained related documentation and calculated appropriate payments.
• Responded to enquiries and provided information regarding payroll related matters.
• Evaluated discrepancies and rectified payroll errors.
• Used payroll software to streamline processes for increased efficiency.

• Contacted clients about overdue invoice payments by phone, letter and email.
• Followed up monthly statements with courtesy calls to clients.
• Monitored outstanding balances and followed up payments.
• Chased clients to procure payments in line with agreed terms and conditions.
• Monitored and responded immediately to messages and phone calls regarding credit control issues.
• Investigated invoices, requesting appropriate evidence from clients.
• Balanced invoices - Resolve discrepancies, contact clients regarding any issues with the invoices.
• Issued credits and correct invoices when needed.
• Tracked commission payments/calculations.

• Examined and input documents in software system.
• Helped internal and external audits to confirm compliance team met accreditation standards.
• Conducted employment and compliance checks.
• Use knowledge to identify potential gaps in clinical documentation of the candidates (vaccinations, trainings, documentations)
• Provided ongoing feedback to candidates regarding guidelines and requirements
• Ensured documentation in the medical record follows the official guidelines
• Processed 'Access NI' checks.
• Checked applicants 'right to work' documentation (Visas, passports, proof of addresses, required training certificates).

• Collaborated with HR department to streamline employee data.
• Utilised advanced Excel skills to create up-to-date reports.
• Created records for new starters and closed out files for terminated or resigned employees.
• Evaluated discrepancies and rectified payroll errors.
• Processed holiday or leave requests, maintained related documentation and calculated appropriate payments.
• Collected and evaluated timesheets and managed electronic timekeeping systems.

• Scheduled interviews with both candidates and panel members, communicated interview outcomes with internal and external candidates in the prestige Law firm.
• Maintained and updated personnel records, storing employee information accurately for traceability compliance.
• Completed new joiner onboarding documentation and reference checks.
• Answered frequently asked questions from applicants and employees about standard policies, benefits and other HR related processes.
• Managed volume recruitment campaigns from vacancy initiation through to onboarding (i-Grasp)
• Screened application forms from Graduates.

• Handled end-to-end recruitment processes, ensuring smooth and swift transactions from initial advert to job offer.
• Advertised job vacancies through online platforms.
• Prepared CVs and correspondence to forward to clients regarding suitable candidates.
• Collected and evaluated timesheets and managed electronic timekeeping systems.
• Registered new candidates, developing wide-ranging database to meet client recruitment needs.

• Attracted, engaged and nurtured top talent using different recruitment methods including LinkedIn, Xing, social media and online job boards.
• Conducted initial first screen interviews for high volume of candidates within target timeframes for fast-paced recruitment process.
• Managed entire recruitment process, filling vacancies with successful, talented and long-standing multinational candidates. (BPO and IT as well as Customer Service roles)
• Conducted workforce planning and benchmarking to meet company needs.
• Helped candidates create multimedia 'Innovate' CVs.
• Checked eligibility to work in the UK (Visas, Passports).

• Up-dating computerised and manual recording and monitoring systems (e.g.QEA, ACMS)
• Oversaw business staffing and training, building successful, customer-focused team.
• Handled end-to-end recruitment processes, ensuring smooth and swift transactions from initial advert to job offer.
• Coordinated reference and background checks for compliance with right-to-work guidelines.
• Wrote employee references for staff leaving company positions.
• Created 'work rotas' to allocate shifts.
• Office Administration duties.
• Assisted HR department in any poor performance, disciplinary or grievance hearings.
• Carried out Equal Opportunities monitoring.

• Sourcing, screening and interviewing candidates, deliver/negotiate job offers
• Checking eligibility to work in UK (e.g Visas, Passports, Work Permits)
• Office Administration (entering candidates applications into the system, prepare job advertisements)
• Organizing and delivering staff inductions and trainings.

• Interviewed, assessed and matched prospective applicants with vacancies at client companies.
• Dealing with existing clients, using outbound/inbound calls, emails.
• Prepared training materials and supplemental aids to support employee comprehension.
• Worked towards exceeding targets agreed on with clients regarding number of candidates placed.

• Providing administrative support
• Maintain records of all incoming and outgoing post, including distribution and franking
• Photocopying, scanning.
• Operate and maintain manual and computerised systems, including databases, spreadsheets
• Producing promotional material for print including Leaflets and Posters for all Ulster Bank branches.