Borys Chilkiewicz
Szczecin
Summary
Adept at transportation planning and fostering community engagement, I leveraged my presentation skills at Heisterkamp to manage a fleet of over 45 trucks, ensuring seamless operations and customer satisfaction. My proactive approach and ability to maintain professional relationships led to significant productivity increases, showcasing my results-driven and collaborative nature.
Organized and exceptional multitasker with top-notch verbal and written communication skills.
Overview
13
13
years of professional experience
Work History
Planning Department
Heisterkamp
Szczecin
09.2019 - Current
- Managed fleet of even 45 trucks at once
- Following the customers expectations
- Maintained professional relationship with customers
- Developed detailed reports
- Direct cooperation with other departments, Breakdown service, invoice etc.
- Managed high-stress situations calmly and effectively
- Managed more than 100 weekend shifts duty, when i took care of whole fleet - over 200 trucks
- Promoted teamwork among collegues by proactively assisting others when needed
- Trained and provided guidance to new team members to apply best practices
Fleet Manager
Hurtownia Kwiatow Jolanta
Szczecin
06.2018 - 05.2019
- Inspected vehicles and requested maintenance tasks be completed within specific timeframes.
- Positively interacted with drivers, upper management and shop department, which helped improve overall communication.
- Provided all drivers with pertinent safety materials regarding rules and regulations.
- Evaluated fleet performance metrics regularly to identify areas for improvement, leading to increased productivity and revenue growth.
- Leveraged advanced vehicle telematics systems that enabled effective monitoring of driver behavior, fuel consumption, and route optimization.
Transportation Dispatcher
Satori
Szczecin
06.2017 - 06.2018
- Developed strong relationships with clients through proactive communication and problem-solving support.
- Collaborated with drivers to address any issues or concerns, fostering positive working relationships.
- Handled incoming calls and emails from customers regarding issues with deliveries.
- Maintained accurate records of dispatch activities, contributing to data-driven decision-making processes.
Reclamation Specialist
MTP
Szczecin, Poland
06.2015 - 06.2017
- Partnered with regulatory agencies to ensure all aspects of project compliance were met throughout the entire reclamation process.
- Collaborated with multidisciplinary teams for effective reclamation projects, ensuring stakeholder satisfaction.
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Restaurant Waiter
Cunard Cruise Line
Deep Waters Of The Oceans
05.2011 - 05.2015
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed..
- Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
Education
No Degree -
Liceum Ogolnoksztalczace VIII
SzczecinSkills
- Site analysis
- Transportation Planning
- Community Engagement
- Presentation Skills
Timeline
Planning Department
Heisterkamp
09.2019 - Current
Fleet Manager
Hurtownia Kwiatow Jolanta
06.2018 - 05.2019
Transportation Dispatcher
Satori
06.2017 - 06.2018
Reclamation Specialist
MTP
06.2015 - 06.2017
Restaurant Waiter
Cunard Cruise Line
05.2011 - 05.2015
No Degree -
Liceum Ogolnoksztalczace VIII