Boutheina Seddiki
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Service Desk Agent (accountant Assistance)
Conduent
07.2022 - Current
- Skilled at working independently and collaboratively in a team environment.
- Solving vendor problems through multiple databases like "SAP and Intelliflow".
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Maintain excellent call statistics, using scripts and effective communication skills to control calls.
Pharmacy Assistant
Kaddour Amina
02.2020 - 01.2021
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Kept pharmacy counter and related areas clean, neat and organized.
- Received incoming supplies and stocked in correct locations.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Updated computer system with current customer, payment and inventory information.
Data Entry Clerk at Vehicle Inspection's Company
Oukerimi Hossem
11.2018 - 01.2020
- Collecting information from customers and clients.
- Entering data into the central database.
- Maintaining and updating the database system as necessary
- Generating periodic reports
- Indexing and filing invoices.
- Retrieving data as requested
- Cataloguing the data with appropriate tags for ease of reference.
Education
Master of Science - Biotechnology Plants
M'sila University
Algeria06.2018
Bachelor of Science - Biological And Physical Plants
M'sila University
Algeria06.2016
Skills
Ability to prioritize, manage multiple tasks, and to work under time pressure
Excellent experience using MS office (Word, Excel, PowerPoint, Microsoft Outlook), G-suite programs
Excellent time management and organizational skills along with dedication to meet deadlines
Work in a busy and multicultural environment
Strong problem-solving skills and analytical skills
Strong communication and listening skills, allowing me to carefully consider instructions and feedback from other staff members
Languages
Arabic
Native language
French
Advanced
C1
English
Advanced
C1
Polish
Beginner
A1
Timeline
Service Desk Agent (accountant Assistance)
Conduent
07.2022 - Current
Pharmacy Assistant
Kaddour Amina
02.2020 - 01.2021
Data Entry Clerk at Vehicle Inspection's Company
Oukerimi Hossem
11.2018 - 01.2020
Master of Science - Biotechnology Plants
M'sila University
Bachelor of Science - Biological And Physical Plants
M'sila University
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