Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Brook Zemichael

Warsaw

Summary

Resourceful professional with successful track record in developing innovative web designs and features. Possesses solid knowledge of HTML, CSS, JavaScript and Bootstrap with ability to quickly learn new technologies. Demonstrated success in identifying and resolving complex code issues.

Overview

2
2
years of professional experience

Work History

Front End Developer

Kuraz Creative Group
04.2022 - 12.2022
  • Created custom UI components and implemented layouts using HTML5, CSS3, and JavaScript.
  • Investigated and resolved technical issues related to front-end development.
  • Participated in code reviews, feature planning, and design reviews.
  • Increased search engine visibility for RW, averaging a 68% monthly in Q1, Q2,and Q3 2022
  • Developed an interactive user widget which boosted engagement by 28%

IT Support Specialist

Kazana Group
05.2021 - 10.2021
  • Developed and maintained technical documentation for customers and staff.
  • Developed and implemented technical support processes and procedures.
  • Utilized a variety of software and hardware tools to diagnose and resolve customer issues.
  • Discussed issues with team members to provide resolution and apply best practices.

IT Support Specialist

Ethio Telecom
07.2020 - 02.2021
  • Managed a team of 10 technical support specialists and provided guidance on complex customer inquiries.
  • Developed and updated database to handle customer data.
  • Reduced downtime with effective troubleshooting and timely problem resolution.
  • Collaborated with cross-functional teams to ensure seamless IT support during major company initiatives.
  • Provided technical support for over 500 customers in a fast-paced corporate environment.

Education

Bachelor of Arts - Business Administration And Management

WSIZA
Opole, Poland
03.2027

Bachelor of Arts - Economics

Unity University
Addis Ababa, Ethiopia
09.2024

High School Diploma -

Hill Side School
Addis Ababa, Ethiopia
04.2021

Skills

  • Bug Resolution
  • Project Estimations
  • Deadline Adherence
  • Data Security
  • Technical Documentation
  • strong decision making
  • Java OOP
  • HTLM and CSS
  • C
  • python

Languages

Amharic, Tigrigna
Native language
English
Advanced
C1

Timeline

Front End Developer

Kuraz Creative Group
04.2022 - 12.2022

IT Support Specialist

Kazana Group
05.2021 - 10.2021

IT Support Specialist

Ethio Telecom
07.2020 - 02.2021

Bachelor of Arts - Business Administration And Management

WSIZA

Bachelor of Arts - Economics

Unity University

High School Diploma -

Hill Side School

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Brook Zemichael