Summary
Overview
Work History
Education
Skills
Accomplishments
Work Availability
Quote
Certification
Timeline
OperationsManager
Bryan Camarano

Bryan Camarano

Shirley

Summary

Seasoned Operations Manager and talented leader with 15 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of service metrics and trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.

Overview

15
15
years of professional experience

Work History

Operations Manager

CVS Health
01.2014 - 08.2021
  • Led teams of 10+ employees in executing daily operations, including inventory management, merchandising, and customer service.
  • Implemented strategic initiatives to improve customer enrollment in company programs, resulting in 20% increases in monthly signups.
  • Developed and implemented training programs for new hires, ensuring consistent adherence to company policies and procedures.
  • Analyzed sales data and inventory trends to identify opportunities for revenue growth and cost reduction.
  • Successfully worked with teams on various projects, including major remodel projects, large and small-scale merchandizing, new store openings, and relocations.
  • Fostered positive work environments, promoting teamwork, recognition, and open communication.

Shift Supervisor

CVS Health
06.2006 - 01.2014
  • Managed daily shift operations, including cash handling, inventory management, and customer service.
  • Trained and supervised teams of 5+ employees, ensuring adherence to company standards and providing coaching for performance improvement.
  • Achieved district leading service metrics, contributing to increased sales and customer satisfaction.
  • Resolved customer complaints and inquiries promptly and professionally.
  • Collaborated with store management to implement process improvements and optimize operational efficiency.

Education

BBA - Business Administration And Management

Middlesex Community College
Bedford, MA
05.2014

Skills

  • Excellent leadership and team-building abilities
  • Data analysis and electronic information systems
  • Calm and professional under pressure
  • Strong problem-solving and decision-making skills
  • Budgeting and cost control measures
  • Detail-oriented with exceptional organizational abilities
  • Mergers and acquisitions knowledge
  • Multi-unit operations management
  • Process improvement strategies
  • Effective communication and interpersonal skills
  • Customer relations and retention
  • Experienced with : Microsoft Office, Salesforce

Accomplishments

  • Optimized OTC drug inventory management through a comprehensive tracking database, leveraging raw quantitative data. Achieved a 15-20% increase in in-stock products and generated significant monthly cost savings by reducing Third-Party pharmacy vendor purchases.
  • Led a cross-functional initiative to securely remove 300,000 on-site paper pharmacy records. Coordinated personnel and logistics across multiple parties to ensure timely and compliant project completion. Implemented streamlined record storage procedures in line with pharmacy managers' guidelines for ongoing cost savings and improved operations.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

"Once a task is just begun, never leave it till it's done. Be the labour great or small, do it well or not at all."
Quincy Jones

Certification

Insurance Producer, Life & Health

Commonwealth of Massachusetts + more

Issued Aug 2022 · Expires Jan 2025

Credential ID NPN: 20429091

Timeline

Operations Manager

CVS Health
01.2014 - 08.2021

Shift Supervisor

CVS Health
06.2006 - 01.2014

BBA - Business Administration And Management

Middlesex Community College

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Bryan Camarano