Organized Plant Supervisor with an excellent eye for detail and commitment to worker safety. Dedicated to time management and meeting long-term goals through streamlining day-to-day functions. Committed to efficiency and preventive maintenance.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Powder Plant Supervisor
Open Country Dairy
06.2019 - 04.2022
Main duties were to ensure efficient running of a shift team of 6 people, and operation of 2 Milk Powder Dryers, 2 x RO plants and associated packing equipment of milk powder and AMF (Anhydrous Milk Fat) products.
Enhanced workplace safety, implementing strict protocols and conducting regular inspections to minimize accidents.
Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
Motivated and trained employees to maximize team productivity.
Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.
Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
Reduced employee turnover by fostering a positive work environment and addressing employee concerns promptly.
Managed internal operational standards and productivity targets.
Implemented quality control systems to reduce errors, resulting in increased customer satisfaction rates.
Led continuous improvement initiatives aimed at reducing waste, increasing efficiency, and enhancing overall productivity levels within the organization.
Coordinated emergency response plans in times of crisis situations or natural disasters affecting company operations.
Analyzed department metrics and performance and reported findings to management.
Conducted root cause analysis in deficient areas to identify and resolve issues.
Improved operational efficiency by streamlining processes and implementing time-saving strategies.
Compiled training materials for new employees and tracked skill development.
Developed and implemented standard operating procedures to ensure consistency in service delivery across all shifts.
Contributed to long-term strategic planning discussions within the leadership team to help shape future direction for the business unit.
Directed associate warehouse teams to process inbound and outbound shipments with speed and accuracy.
Optimized resource allocation through careful planning and monitoring of inventory levels, staffing needs, and equipment maintenance schedules.
Enhanced operational performance and reduced labor expenses by developing and optimizing standard practices.
Facilitated change management efforts during periods of organizational restructuring or process reengineering projects.
Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
Kept high average of performance evaluations.
Delegated tasks to administrative support staff to organize and improve office efficiency.
Developed internal requirements and standards to minimize regulatory risks and liability across programs.
Managed supervisor itinerary and appointments and streamlined scheduling procedures.
Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
Site Operations Supervisor
Open Country Dairy
11.2016 - 05.2019
I was part of a team that managed the construction, installation, commissioning and manufacturing compliance (HACCP/ CCP/ RMP) of a Green site dairy factory, manufacturing various milk powder products (instantised/ vitamised nutritional)
Once this was achieved i then moved into the role of a site operations supervisor overseeing the manufacturing plant, energy centre and waste/ raw water treatment plants.
Developed safety protocols to ensure a secure working environment, resulting in reduced accidents onsite.
Mentored junior team members, fostering professional development and career advancement opportunities within the company.
Enhanced site efficiency by streamlining operations and implementing new processes.
Boosted productivity by identifying bottlenecks in workflows and addressing them effectively.
Increased employee engagement by implementing training programs and promoting open communication.
Reduced equipment downtime through proactive maintenance and timely repairs.
Established strong relationships with vendors, negotiating favorable contracts that benefited both parties in terms of cost savings and service quality.
Standardized documentation procedures across all projects, minimizing errors while streamlining information flow within the organization.
Drove excellence in customer service through effective communication channels between internal teams as well as external clients.
Mitigated risks by developing contingency plans for potential operational disruptions or delays.
Led continuous improvement efforts, identifying areas of opportunity and driving positive change across the organization.
Identified and resolved unauthorized, unsafe, or ineffective practices.
Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Assisted in recruiting, hiring and training of team members.
Trained and guided team members to maintain high productivity and performance metrics.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Reported issues to higher management with great detail.
Process Operator
Open Country Dairy Limited
05.2015 - 11.2016
In this role i manufactured dairy powder products utilizing the operation of a Falling Film Evaporator and Spray Dryer.
The primary function of this equipment was to manufacture Whole milk, Skim, and Whey powder to a required spec (fat, protein, moisture and granule size)
Increased production output by streamlining processes and implementing innovative techniques.
Reduced downtime with regular maintenance checks and prompt troubleshooting of equipment issues.
Collaborated with cross-functional teams to identify areas for improvement in the process plant operations.
Actively participated in incident investigations when necessary, identifying root causes behind any accidents or near-misses and implementing corrective action plans.
Improved plant efficiency by optimizing process parameters and equipment settings.
Provided emergency response support during plant incidents, helping to mitigate potential risks and minimize disruptions to production schedules.
Enhanced safety measures by conducting thorough risk assessments and implementing necessary precautions.
Managed waste disposal and recycling programs, minimizing environmental impact from plant operations.
Assisted management in developing annual budgets for the department based on historical data trends and projected future needs.
Contributed to cost savings through careful monitoring of raw material usage rates, minimizing waste generated during production runs.
Provided training and mentorship for junior operators, enhancing their skills and knowledge in process plant operations.
Conducted audits of plant systems, ensuring compliance with industry regulations and company policies.
Ensured product quality control, monitoring key performance indicators, and making adjustments as needed.
Followed plant safety procedures, rules, and regulations.
Adjusted and maintained plant equipment for safety and performance.
Knowledgeable of machine maintenance in order to troubleshoot effectively.
Adhered to EPA and OSHA regulations.
Recorded inside and outside process readings on daily log sheets.
Conducted safety inspections and followed safety rules and procedures.
Adjusted pumping systems, chemical feeders, auxiliary equipment, control systems storage tank levels and pump stations indicators.
Operated specialized tools, instruments, and equipment for tests and maintenance.
Disinfected water with chemicals such as ammonia and chlorine in exact concentrations.
Monitored flows, pressures, chemical feeds levels, and water quality indicators.
Handled preventive and corrective maintenance to maintain proper equipment safety and functionality.
Measured and adjusted chemical feed rates.
Oversaw plant treatment unit process, immediately identifying and mitigating process issues.
Enforced security of plant entrances by checking identification and recording names of visitors.
Retrieved and performed required tests for quality and integrity on product samples.
Implemented process changes.
Processed and analyzed test results for chemical mixtures to promote high-quality yield and took appropriate actions to correct undesirable results.
Collaborated with technical and supervisory personnel to report or resolve conditions affecting safety, efficiency and product quality.
Used panel boards, control boards and semi-automatic equipment to control or operate chemical processes and systems of machines.
Operated forklifts to move packaged materials and chemical supplies and load and unload trucks and railcars.
Collected and tested powder and concentrate samples to complete quality assurance testing and adjust process controls.
Powder Packing Operator
Open Country Dairy Limited
06.2014 - 05.2015
Ensure the operation/ production efficiency and product sampling requirements of dairy powder and AMF packing
Palletising of these products, transfer of products to the day store, milk ingredient addition (dry lactose/ skim, reconstituted skim/ whole milk and whey powder)
Reception of inwards/ dispatch of outwards goods handling via NAV/ Basis ERP systems.
Kept production lines running smoothly and efficiently at all times.
Collaborated with team members to meet daily packing quotas, consistently achieving targets.
Assisted in training new employees on packing procedures, increasing overall team performance.
Reduced product damage during shipment by carefully wrapping items and ensuring proper package padding.
Performed regular maintenance and cleaning of packing machinery.
Sealed, packed, labeled and affixed postage on packages to prepare materials for shipping, utilizing postage meters, and sealing tools.
Completed timely inspections of packed products to ensure quality control and adherence to company standards.
Adhered to safety protocols while operating packing machinery, resulting in zero accidents or injuries during tenure.
Unpacked and examined incoming shipments to record shortages, rectify damages and reject damaged items.
Enhanced customer satisfaction by ensuring packages were properly sealed and labeled according to specifications.
Demonstrated versatility by quickly adapting to various types of packaging materials and machinery as needed for specific orders.
Optimized workflow by regularly maintaining equipment, reducing downtime due to mechanical issues.
Used Navision to prepare bills of lading and shipping documents.
Consistently met tight deadlines by prioritizing tasks effectively and working collaboratively with team members.
Contributed to a positive workplace culture through active participation in team meetings and ongoing communication with colleagues across departments.
Resolved problems of missing merchandise, delivery cancellations, and incomplete deliveries.
Managed multiple priorities simultaneously while maintaining attention to detail, ensuring error-free packaging outcomes under pressure.
Enhanced packing efficiency by streamlining packing processes and implementing best practices.
Reviewed outbound merchandise for errors or complications to protect employer reputation and boost customer satisfaction ratings.
Initiated proof of delivery documents to trace lost shipments.
Initiated cross-training in other warehouse roles, broadening skillset and increasing value as a versatile team member.
Streamlined the tracking process for shipped packages using digital tools, improving delivery accuracy rates for customers'' orders.
Reported malfunctions and errors to supervising staff, addressed concerns and supported other machine operators completing challenging workloads under tight schedules.
Regulated machine flow, speed and temperature and stopped and reset machine to address malfunctions.
Assembled products according to changing daily work orders and specific customer needs.
Attached identification labels to finished packaged items and cut stencils and stencil information on containers such as lot numbers or shipping destinations.
Maintained optimal equipment performance by carrying out simple hourly maintenance on machines.
Observed machine operations to verify quality and conformity of packaged products, stepping in to resolve issues promptly and avoid costly production errors.
Monitored and adjusted machine settings to maintain product quality and accuracy.
Apprentice Baker
Theobald Bakery
04.2009 - 06.2014
I worked in this role as an assistant to the owner making a variety of breads, cakes & pastries progressing to principal baker before being offered an apprenticeship
Received numerous positive customer reviews for exceptional taste and presentation of baked goods.
Contributed to a positive workplace culture by maintaining professional demeanor and assisting colleagues during busy periods, fostering teamwork and collaboration.
Adapted classic recipes to accommodate customer requests for vegan or gluten-free options without sacrificing flavor or quality.
Maintained a clean and sanitary work environment by adhering to strict food safety standards.
Managed daily production schedules efficiently to consistently meet demand during peak hours without compromising freshness or quality of products.
Mentored junior bakers, providing guidance on proper technique, recipe execution, and kitchen etiquette.
Consistently met tight deadlines for catering orders while maintaining high-quality product presentation.
Assisted with inventory management and cost control, maintaining optimal stock levels and minimizing waste.
Supported team cohesion by fostering open communication among staff members during busy shifts.
Evaluated supplier offerings periodically to ensure the best possible ingredients were used in all products made at the bakery.
Trained kitchen staff to perform various preparation tasks under pressure.
Coordinated with kitchen staff to guarantee timely delivery of all pastries, cakes and desserts.
Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.
Monitored quality of ingredients used in recipes to maintain consistency and safety standards.
Oversaw purchasing, storage, and use of kitchen supplies.
Followed food safety standards when handling ingredients.
Cleaned and maintained kitchen equipment and oven.
Operated ovens and bakery equipment to prepare products according to recipes.
Prepared all pastry items in accordance with standards of quality, quantity control, taste, and presentation.
Education
High School Diploma -
NCEA Level 2
Matamata, New Zealand
12.2007
High School Diploma -
Matamata College
Matamata, New Zealand
12.2007
Skills
Microsoft office (intermediate excel/ word)
Operation and trouble shooting of falling film evaporators (Evaporation level 5)
Operation and trouble shooting of rotary atomizer and multi lance spray dryers up to 10t/hr (Spray drying level 5)
Trained in hazard analysis, permit to work, confined space, working at heights, formation of standard operating procedures (SOP's)
Additional Information
Enthusiastic and self motivated worker. Passion for learning and completing work to a high standard.I have played guitar for 20 years with a particular skill in finger style and a keen interest in jazz/ classical and blues guitar music.Self motivated in developing a robust knowledge in any role that i am assigned to.
Community Experience
The Lions Club of Matamata, Matamata, New Zealand, 06/01/12, 04/01/18
Matamata Golf Club, Matamata, New Zealand, 06/01/09, 11/01/21
References
John Cooper, Powder Plant Manager - Open Country Dairy, john.cooper@opencountry.co.nz
Hobbies and Interests
Matamata Golf Club Executive Board member - Mens Club Captain
Lions International (New Zealand) - Project director, Vice President, Charitable Trust Director
Guitarist of 22 years
Certification
A list of industry qualifications can be made available on request.
Volunteering
In New Zealand was a member of Lions international, a group focused with the task of improving lives in both the local and international community. These encompassed the organization of fundraising events, dinners and interaction with youth, all with the intention of inspiring service to the community.
I held the office of Club Captain for my local golf club (Matamata Golf Club) where i organized and administered club competitions and events.
I served my region as a representative to a National Council directed to encourage youth employment, working with industry leaders and executives on behalf of the local governments of New Zealand.
In Poland i volunteered for a pre-school teaching english.
I recently played music for some local schools in Wrocław to demonstrate music from around the world.
Timeline
Powder Plant Supervisor
Open Country Dairy
06.2019 - 04.2022
Site Operations Supervisor
Open Country Dairy
11.2016 - 05.2019
Process Operator
Open Country Dairy Limited
05.2015 - 11.2016
Powder Packing Operator
Open Country Dairy Limited
06.2014 - 05.2015
Apprentice Baker
Theobald Bakery
04.2009 - 06.2014
High School Diploma -
NCEA Level 2
High School Diploma -
Matamata College
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