Dynamic Trade Finance Supervisor with extensive experience at The Mauritius Commercial Bank Ltd, excelling in compliance and client support. Proven problem-solving abilities and effective communication skills drive operational excellence. Committed to continuous improvement, I lead teams to achieve timely processing of trade finance transactions, enhancing service delivery and client satisfaction.
· Lead and supervise the trade finance team to ensure the efficient processing of trade finance transactions.
· Oversee the operational aspects of trade finance products, ensuring compliance with bank policies and regulatory requirements.
· Provide support to clients in managing international trade and payment processes.
· Ensure accurate and timely processing of trade finance documents and letters of credit.
· Supported trade finance operations by reviewing and processing international trade-related documents
· Assisted in the preparation and submission of letters of credit and other trade finance instruments like import & export loan, discounting etc
· Worked closely with clients and internal departments to resolve any issues related to trade transactions.
· Ensured compliance with relevant regulatory frameworks and internal procedures.
· Handled foreign exchange transactions for customers, ensuring accurate and timely processing.
· Provided clients with information on exchange rates and the best forex products to meet their needs.
· Ensured compliance with regulatory requirements and internal policies related to forex operations.
· Processed daily banking transactions, including deposits, withdrawals, and cash handling for customers.
· Provided excellent customer service and addressed client inquiries.
· Ensured the accuracy of transaction records and compliance with banking regulations.
Quick Learner
Problem Solving and Analytical Skills
Devotion to Work
Ability to Work in a Team and Team Spirit