Summary
Overview
Work History
Education
Skills
I ENJOY GOING TO THE GYM BECAUSE IT CLEARES MY MIND AND MAKES ME MORE FOCUSED WITH ANY TASK INFRONT
Languages
Timeline
Generic

CAREEN LYIMO

Warsaw,14

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. I am flexible and i easily adjust to the any situation .

Overview

3
3
years of professional experience

Work History

Customer Service Representative

GELIMO
01.2023 - 02.2024
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Streamlined call center processes for improved efficiency and reduced wait times.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.
  • Interact with other areas of company in resolving queries raise by clients and participants.
  • Maintaining contact with customers throughout ticket cycle

Retail Sales Associate

CKN , DAR ES SALAAM TANZANIA
03.2021 - 05.2022
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Increased sales revenue through effective product recommendations tailored to individual customers.
  • Maintained a clean and organized store environment, enhancing overall shopping experience for customers.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.

Education

BACHELOR OF FINANCE AND ACCOUNTING - Finance AND ACCOUNTING

UNIVERSITY OF ECONOMICS AND HUMAN SCIENCE
OKOPOWA 59
10.2025

Skills

  • Data Collection
  • Complaint resolution
  • Product Knowledge
  • Report Generation
  • Patience and self control
  • Creativity
  • Microsoft office operating skills
  • Time management
  • Teamwork and collaborations
  • Clear communications skills

I ENJOY GOING TO THE GYM BECAUSE IT CLEARES MY MIND AND MAKES ME MORE FOCUSED WITH ANY TASK INFRONT

I PERSONALY I ATTEND MY GYM SESSIONS BECAUSE ITS IMPORTANT TO CLEAR OUR MINDS AND STAY FIT.

WHCH HELPS ME ALOT ON MY FOCUSING SKILLS

Languages

Swahili
Native language
English
Advanced
C1

Timeline

Customer Service Representative

GELIMO
01.2023 - 02.2024

Retail Sales Associate

CKN , DAR ES SALAAM TANZANIA
03.2021 - 05.2022

BACHELOR OF FINANCE AND ACCOUNTING - Finance AND ACCOUNTING

UNIVERSITY OF ECONOMICS AND HUMAN SCIENCE
CAREEN LYIMO