Carl Cooke
Poznan,30
Summary
Experienced security professional skilled in asset and personnel safeguarding. Proficient in developing and implementing security strategies aligned with organisational objectives. Recognized for fostering collaborative teamwork and providing adaptable security solutions to combat evolving threats. Highly regarded for analytical thinking and problem-solving abilities.
Overview
22
22
years of professional experience
Work History
Youth Support Worker
Bespoke Guardians
04.2022 - Current
- Established a positive rapport with participants by maintaining open lines of communication and actively listening to their concerns.
- Managed crisis interventions when required by assessing risks while collaborating closely with multidisciplinary teams.
- Enhanced youth development by implementing engaging and interactive activities tailored to individual needs.
- Reduced behavioral issues by establishing clear expectations and consistent consequences for actions.
- Collaborated with families to provide support and resources for youth development and wellbeing.
EMT2
Welsh Ambulance Service
06.2020 - Current
- Respond to emergency calls and provide medical assistance to patients in need, including administering first aid, stabilizing injuries, and preparing patients for transportation to a medical facility
- Utilize advanced life support techniques, such as CPR, defibrillation, and advanced airway management, to provide high-quality care to patients of all ages and with a variety of medical conditions
- Work closely with other healthcare professionals, such as paramedics, nurses, and physicians, to provide seamless patient care and ensure the best possible outcomes
- Document patient information and care provided, ensuring that accurate and complete records are maintained in accordance with regulatory standards
- Continuously update knowledge and skills through ongoing training and education programs to stay up to date with the latest developments in emergency medical care
Security Lead
AECOM
01.2019 - 06.2020
- Enhanced security measures by implementing access control systems and surveillance equipment.
- Maintained detailed records of all incidents as well as routine activities related to the Security Lead role.
- Conducted regular security audits, ensuring compliance with industry regulations and best practices.
- Mediated conflicts between employees or customers professionally, deescalating tense situations without resorting to force whenever possible.
- Coordinated with other departments to develop effective communication channels during emergencies, enhancing organizational readiness and resilience.
- Streamlined emergency response protocols, resulting in faster reaction times during crisis situations.
Security Lead
Constelis
03.2018 - 01.2019
- Provided highest levels of security while directing the military and civilian entry and exit lanes for vehicles and staff coming into the military base
- Thoroughly scrutinised individuals entering the site using biometrics and collaborated with coalition forces to ensure the highest levels of security
- Adhered to the guidelines and policy of the D.O.D
- Provided reliable support to all levels of staff while executing day to day duties
- Conducted regular security audits, ensuring compliance with industry regulations and best practices.
- Oversaw biometric and ECP badging while assisting in managing safe access and egress to all visitors
- Pro-actively ensured the protection of personnel and property
- Conducted patrols and responded to emergencies as they arose
- Created accurate reports and submitted to seniors
Prison officer
HMP Berwyn
05.2015 - 01.2018
- Managed individuals' casework, exercising professional judgement in responding to particular needs and challenges
- Prevented and constructively managed challenging behaviours, demonstrating fairness and consistency to build positive relationships
- Promoted positive behaviour in individuals engaging in rehabilitation and reintegration initiatives, providing supportive, inclusive approach
- Conducted cell searches to weed out unauthorised contraband and prevent violence
- Supervised prisoners in all aspects of prison wing activity for population safety
- Escorted prisoners through prison for appointments with medical, dental and mental health units for staff and prisoner safety
Restaurant Supervisor
Queens hotel
01.2012 - 01.2015
- Assessed operational performance to measure compliance with regulatory, industry and brand standards
- Established positive relationships with guests and employees, creating positive, energetic environment
- Handled escalated customer complaints to provide full resolutions and promote loyalty
- Performed restaurant walk-through to gauge timeliness and excellent service quality
- Trained workers in every position, including food preparation, money handling and cleaning roles
- Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques and guest interactions
- Kept facility and equipment in good working condition through regular preventive maintenance and repair schedules
Infantry Soldier
Welsh guards
03.2003 - 01.2012
- Provided fast and accurate emergency response to injured teammates, providing first aid and Buddy Care
- Defused hostile situations with superior negotiation techniques
- Led infantry team of 8 members in combat operations, including providing tactical guidance
- Led military police teams in support of battlefield operations
- Prepared operation plans and orders to support security of resources and installations
- Logged and filed classified documents within SCIF
Education
NVQ Level 4 DAAP -
NATC
01.2022
NVQ Level 3 CERRAD -
NATC
01.2022
NVQ Level 3 Customer service -
Highfeild
01.2021
NVQ Level 3 Management -
Highfeild
01.2021
Skills
- Multilingual
- Communication skills
- Problem-solving
- Critical decision-making skills
- Quality Assurance (QA) controls
- Emergency management
- Medication administration
- Vital sign assessment
- Defibrillation techniques
- Excellent communication skills
- SORT (special operations response team) certified
- Database entry
- Meeting logs management
- Workforce mentoring
- Microsoft Office
- Resource management
Languages
English
Native or Bilingual
Polish
Limited Working
Welsh
Native or Bilingual
Timeline
Youth Support Worker
Bespoke Guardians
04.2022 - Current
EMT2
Welsh Ambulance Service
06.2020 - Current
Security Lead
AECOM
01.2019 - 06.2020
Security Lead
Constelis
03.2018 - 01.2019
Prison officer
HMP Berwyn
05.2015 - 01.2018
Restaurant Supervisor
Queens hotel
01.2012 - 01.2015
Infantry Soldier
Welsh guards
03.2003 - 01.2012
NVQ Level 3 CERRAD -
NATC
NVQ Level 3 Customer service -
Highfeild
NVQ Level 3 Management -
Highfeild
NVQ Level 4 DAAP -
NATC
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