Magreth Mirola
Student
Warsaw,Mazovia Province
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Customer-oriented individual committed to providing exceptional experience by responding swiftly to customer demands. First-rate negotiation, problem resolution and time management abilities. Proven to build and solidify customer relationships, develop client loyalty and increase customer retention.
Overview
1
1
year of professional experience
2
2
years of post-secondary education
2
2
Languages
Work History
Babysitter
Family Member And Neighbors
Dar Es Salaam, Tanzania
11.2021 - 12.2022
- Assisted children with homework assignments and special projects across different subjects.
- Offered age-appropriate, fun and educational activities for children ranging in age from six weeks to sixth grade.
- Established close relationships with children by discussing school, friends and hobbies.
- Played games, worked on puzzles and read books to young children.
- Communicated positively with children and guardians.
- Taught children to organize toys, wash hands and share by leading by example.
- Balanced playtime and limited screen time to support development of fine motor, gross motor and cognitive skills.
- Made healthy snacks and meals for 6 children.
Volunteer
Mama JJ's Ice Creams
Dar Es Salaam, Tanzania
08.2021 - 11.2021
- Volunteered in production of products and product testing to make sure company reaches customers' interest and expectation, which increased sales by 10%.
- Maintained clean, neat and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
Education
Bachelor of Science - Computer Engineering
Vistula University
Warsaw, Poland 10.2021 - Current
High School Diploma -
Feza Girl's Secondary School
Dar Es Salaam, Tanzania 07.2019 - 05.2021
Skills
Attention to Detail
Teamwork and Collaboration
Organization and Time Management
Interpersonal Communication
Critical Thinking
Good Telephone Etiquette
Google Workspace
Data Entry
Self-Motivated
Problem-Solving
Hobbies
I enjoy baking as well as trying new recipes from different worldwide cuisines. I also play basketball.
Timeline
Babysitter
Family Member And Neighbors
11.2021 - 12.2022
Bachelor of Science - Computer Engineering
Vistula University
10.2021 - Current
Volunteer
Mama JJ's Ice Creams
08.2021 - 11.2021
High School Diploma -
Feza Girl's Secondary School
07.2019 - 05.2021