Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Overview
33
33
years of professional experience
Work History
Sales Manager
LILPOP
07.2016 - Current
Increased sales revenue by developing and implementing effective sales strategies.
Built long-lasting client relationships through excellent customer service and consistent followups.
Streamlined sales processes for improved efficiency, resulting in higher conversion rates.
Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
Deputy Branch Manager
Real Finance
01.2012 - 06.2016
Enhanced branch efficiency by streamlining internal processes and implementing staff training programs.
Increased customer satisfaction with personalized service strategies and superior problem-solving skills.
Created and managed financial models to evaluate corporate investments and acquisitions.
Cultivated strong relationships with clients, resulting in improved customer loyalty and retention rates.
Engaged employees in business processes with positive motivational techniques.
Complied with regulatory guidelines and requirements.
Company Owner, Company Board Member
WAZA
06.2009 - 01.2012
Increased company growth by strategically developing and implementing effective business plans.
Streamlined operations for maximum efficiency by thoroughly analyzing and optimizing internal processes.
Mentored and developed employees to achieve their full potential, fostering a positive work environment that encouraged collaboration and teamwork.
Oversaw daily business operations and financial decisions to drive profitability and growth.
Life Planner
Pramerica
01.2008 - 05.2009
Improved client satisfaction by conducting comprehensive financial needs assessments and developing personalized life planning strategies.
Enhanced client retention through regular follow-up meetings and timely updates on their financial plans.
Streamlined the life planning process for clients with clear communication and detailed documentation.
Collaborated with cross-functional teams to address complex client scenarios, ensuring a holistic approach to their financial needs.
Pit Boss, Manager, Training Officer
Casinos Poland, Casinos Planet UAB
01.1996 - 12.2007
Enhanced casino revenue by closely monitoring gaming activities and ensuring proper game procedures were followed.
Maintained a secure gaming environment for patrons and staff by enforcing strict adherence to rules and regulations.
Coordinated with other departments to provide exceptional customer service, resulting in increased player satisfaction.
Assisted in the development of training programs for new dealers, improving overall knowledge and skill levels.
Addressed customer concerns and resolved disputes promptly, fostering a positive gaming atmosphere.
Managed personnel scheduling efficiently, ensuring adequate staffing during peak times and minimizing labor costs.
Dealer, Inspector
Casinos Poland
01.1991 - 02.1996
Enhanced customer satisfaction by providing personalized assistance and tailored recommendations.
Managed inventory effectively, ensuring the availability of products for customers and minimizing stock discrepancies.
Strengthened relationships with vendors to ensure timely deliveries and maintain a diverse product selection.
Conducted regular audits of gaming equipment to guarantee proper functionality and compliance with regulations.
Assisted in the training of new dealers, sharing expertise on game rules and procedures for an efficient onboarding process.
Education
CNC I , Sinumeric, TUV Nord, EMT - CNC Technologies
Police Officer, Uniformed Road Patrol at District Police Headquarters in PasecznoPolice Officer, Uniformed Road Patrol at District Police Headquarters in Paseczno