Summary
Overview
Work history
Education
Skills
Languages
Affiliations
Timeline
Generic

Chamath Dasuntha Rathnasekara Acharige

Bydgoszcz,Poland

Summary

A motivated and driven individual seeking a challenging position that leverages my years of experience while offering opportunities for professional growth. I bring strong interpersonal skills to develop global customer solutions with thought leadership and integrity. Possessing excellent communication and presentation skills, I work well both independently and collaboratively, with an outgoing personality and a commitment to becoming a valued asset in any team or organization.

Overview

10
10
years of professional experience
11
11
years of post-secondary education

Work history

Tours and Travels Executive

Europcar Sri Lanka
Colombo, Sri Lanka
10.2014 - 10.2018
  • Optimized operational efficiency by implementing strategic business processes.
  • Led team for successful execution of annual corporate goals.
  • Achieved increased customer satisfaction with focused marketing campaigns.
  • Developed robust business plans to ensure market competitiveness.
  • Managed online reservations, ensuring timely acceptance and allocation of requested vehicle categories
  • Coordinated and optimized vehicle fleet management for efficient operations
  • Greeted customers upon arrival, providing personalized service and handling vehicle handover
  • Completed necessary documentation for vehicle rentals, ensuring accuracy and compliance
  • Resolved customer complaints swiftly, maintaining high levels of client retention.
  • Assisted customers in obtaining necessary travel documents reducing their stress before travelling.

Service technician

Teleplan Poland
Bydgoszcz, Poland
04.2019 - 08.2020
  • Serviced units to ensure optimal functionality and performance
  • Conducted quality checks to meet company standards and client specifications

Courier

Glovo
Bydgoszcz, Poland
08.2020 - 03.2022


  • Ensured customer satisfaction with timely and courteous parcel deliveries.
  • Reduced late deliveries through effective route planning.

Restaurant supervisor

Zahir Kebab
Bydgoszcz, Poland
04.2022 - Current
  • Ensured smooth operation by effectively managing all front of house staff.
  • Improved customer satisfaction by promptly addressing and resolving complaints.
  • Promoted positive dining experience with exceptional customer service skills.
  • Overseeing store operations and ensuring optimal management of the restaurant
  • Coordinating staff activities and maintaining customer satisfaction

Education

Certificate of Higher Education - Art

St. Aloysius' Seminary
Colombo, Sri Lanka
01.2008 - 08.2014

Bachelor of Arts - Tourism and Hotel Management

University Of Economy
Bydgoszcz, Poland
03.2019 - 03.2023

Skills

Ability to work under pressure

Creativity and problem solving

Effective time management

Fast Learner

Interpersonal Communication

  • Customer service excellence
  • Handling complaints

Languages

English
Fluent
Polish
Elementary

Affiliations

  • Playing Basketball
  • Watching Movies
  • Listening Musics

Timeline

Restaurant supervisor

Zahir Kebab
04.2022 - Current

Courier

Glovo
08.2020 - 03.2022

Service technician

Teleplan Poland
04.2019 - 08.2020

Bachelor of Arts - Tourism and Hotel Management

University Of Economy
03.2019 - 03.2023

Tours and Travels Executive

Europcar Sri Lanka
10.2014 - 10.2018

Certificate of Higher Education - Art

St. Aloysius' Seminary
01.2008 - 08.2014

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Chamath Dasuntha Rathnasekara Acharige