Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Chanel Oswald

Summary

Creative hospitality and travel industry professional offering excellent customer service and public speaking skills. Career success working with visitors and travelers to create entertaining and educational experiences. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience

Work History

Property Management Assistant

Merchantman Enterprises
01.2023 - 09.2023
  • Enhanced tenant satisfaction by promptly addressing maintenance requests and ensuring timely resolution.
  • Streamlined rent collection process for improved efficiency and reduced delinquencies.
  • Prepared and maintained accurate records of tenant communication, lease agreements, and payment history for streamlined operations.
  • Supported smooth tenant move-ins and move-outs by scheduling inspections, managing paperwork, and facilitating key exchanges.


Tourism Assistant

Traverze
03.2021 - 12.2021
  • Enhanced visitor experiences by providing knowledgeable information on local attractions, activities, and events.
  • Assisted tourists in planning itineraries for optimal exploration of the region''s highlights and hidden gems.
  • Provided personalized assistance to visitors with special needs or requests, ensuring a memorable experience for all guests.
  • Fielded phone inquiries from potential visitors, converting inquiries into bookings for hotels or tours.
  • Collaborated with local businesses to create partnership opportunities for cross-promotion and increased tourism revenue.

Event Coordinator

Dominican Convent High School
01.2018 - 10.2019
  • Enhanced attendee experience by meticulously planning and executing event logistics.
  • Streamlined registration processes for increased efficiency and reduced waiting times.
  • Developed creative marketing materials that generated interest and boosted event attendance.
  • Managed budgets effectively, negotiating contracts to secure cost savings without compromising quality.
  • Coordinated with vendors to deliver exceptional catering and audiovisual services during events.
  • Handled crisis management situations promptly, minimizing negative impact on event outcomes and client satisfaction.

Education

Bachelor of Arts - Tourism And Recreation

Vistula School of Hospitality
Warsaw
06.2025

No Degree - Teaching English As A Second Language (ESL)

Bridge Education Group
Denver, Colorado
11.2022

High School Diploma -

Dominican Convent High School
Harare, Zimbabwe
01.2020

Skills

  • Travel planning
  • Time management
  • Destination knowledge
  • Computer literacy
  • Adaptability
  • Crisis Management
  • Social media management

Accomplishments

    Received Honors for Tourism & Event Management at Dominican Convent High School

Languages

French
Limited Working

Timeline

Property Management Assistant

Merchantman Enterprises
01.2023 - 09.2023

Tourism Assistant

Traverze
03.2021 - 12.2021

Event Coordinator

Dominican Convent High School
01.2018 - 10.2019

Bachelor of Arts - Tourism And Recreation

Vistula School of Hospitality

No Degree - Teaching English As A Second Language (ESL)

Bridge Education Group

High School Diploma -

Dominican Convent High School

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Chanel Oswald