Charline Usenga
Wroclaw
Summary
Highly motivated and detail-oriented professional with strong organizational skills. Experienced in process improvement to boost efficiency and accuracy. Background in customer service and HR with excellent communication skills. Proven ability to multitask while maintaining professionalism and quality. Dedicated to continuous learning and growth.
Overview
3
3
years of professional experience
Work History
RECRUITER
HUMAN GROUP AGENCY
11.2023 - 11.2024
- Manage end-to-end recruitment processes from sourcing to candidate onboarding.
- Daily cooperation with Team members managers and employees in HR administration matters.
- Communicating with various experts on demanding HR issues.
- Troubleshooting.
- Securing confidentiality of processed HR data.
HUMAN RESOURCES
Pago HR
06.2022 - 06.2023
- Develop and execute recruitment strategies to attract top-tier talent.
- Design and implement innovative programs to boost employee engagement and satisfaction.
- Lead and refine the onboarding process to foster positive first impressions and ensure new hires are equipped for success.
- Create detailed HR reports and dashboards for senior management.
- Analyze workforce data to identify trends, address gaps, and recommend improvements.
Quality Controller
I RECONEXT
05.2021 - 05.2022
- Perform regular quality assessments on all incoming materials from vendors and outgoing products for shipping.
- Reject products and materials that fail to meet quality expectations.
- Read blueprints, plans, and specifications to understand product and service requirements.
- Measure product dimensions, assess functionality, and compare the final product to specifications.
- Recommend improvements to the production process to ensure quality control.
- Document inspection outcomes by completing detailed reports and performance records.
- Educate the production team about quality control concerns to enhance product excellence.
- Supervise the production process. Resolve quality-related issues promptly
Education
Bachelor - Management in Logistics
WYZSZA SZKOLA HANDLU I USLUGI W POZNAN
01.2024
Skills
- Human Resource Information System (HRIS)
- Integration Reporting
- Information system (IRIS)
- SAP System
- Troubleshooting
- Financial Accounting
- MS office/MS word/Excel
- Human Resources
- Team Work
- Customer Focused Mindset
LANGUAGES
English
Bilingual or Proficient (C2)
Kiswahili
Bilingual or Proficient (C2)
Kinyarwanda
Bilingual or Proficient (C2)
French
Upper intermediate (B2)
Polish
Elementary (A2)
Timeline
RECRUITER
HUMAN GROUP AGENCY
11.2023 - 11.2024
HUMAN RESOURCES
Pago HR
06.2022 - 06.2023
Quality Controller
I RECONEXT
05.2021 - 05.2022
Bachelor - Management in Logistics
WYZSZA SZKOLA HANDLU I USLUGI W POZNAN
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