Chidi Emmanuel NZE
GPS System Technician
Częstochowa, Poland,24
Summary
More than 3 years dedicated and detail-oriented GPS System Installer with hands-on experience in installing, maintaining, and troubleshooting GPS devices, fuel probes, sensors, and peripheral equipment. Skilled in diagnosing and resolving technical faults, creating detailed reports, and ensuring customer satisfaction. Passionate about delivering high-quality service and building strong client relationships. Significantly reducing downtime by 40%. Renowned for exceptional customer service and fostering strong client relationships, I bring both critical technical expertise and a positive attitude to every project.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
1
1
Certification
2
2
Languages
Work History
GPS System Installer
Concept Nova
Sabo-Iyaba, Lagos, Nigeria
08.2017 - 08.2021
- Installed and configured GPS tracking devices, fuel probes, sensors, and other peripheral devices for commercial and personal vehicles.
- Diagnosed and resolved technical issues efficiently, minimizing downtime for customers.
- Conducted regular inspections and preventive maintenance to ensure optimal device performance.
- Created detailed reports documenting installation activities, troubleshooting steps, and solutions applied.
- Provided technical support and training to customers on system usage and best practices.
- Maintained positive client relationships through excellent service and prompt issue resolution.
- Adhered to company protocols, safety guidelines, and industry standards during all installations and repairs.
- Communicated quickly and accurately with supervisors about problematic sites, missed installations or other issues.
- Implemented quality control measures during installations, ensuring that each project met or exceeded client expectations and regulatory standards.
- Used appropriate PPE to reduce risks when working with electrical and communications systems.
- Trained new installers on best practices and company procedures, fostering a collaborative learning environment that strengthened overall team performance.
- Trimmed cut or torn fabric using scissors or knives and stitched trimmed edges together.
- Ability of using diagnosing tools such as Multimeter tester to check voltage.
- Software assistant in monitoring and tracking using a GPSWOX
Software, WILON Software. - Fleet Management of over 5000 cars.
Internship Student, Quality Engineer
Zami SP. Z.o.o
Czestochowa, Cestochowa, Poland
06.2024 - 01.2025
- Improved internship experience by efficiently managing assigned tasks and meeting deadlines.
- Gained practical experience in various aspects of the field, applying academic knowledge to real-world situations.
- Sorted, organized, and maintained files.
- Delivered high-quality work consistently, demonstrating strong work ethic and dedication to the internship program.
- Assisted colleagues in their tasks when needed, fostering a supportive work environment.
- Participated in workshops and presentations related to projects to gain knowledge.
- Sorted and organized files, spreadsheets, and reports.
- Frequently inspected production area to verify proper equipment operation.
- Conducted regular reviews of operations and identified areas for improvement.
- Observed packing operations to verify conformance to specifications.
- Increased line efficiency from 34% to 65% by better planning and running
the line on optimum speed
Education
Bachelor of Science - Qualaty And Production
Czestochowa University Of Tchnology
Częstochowa, Poland 10.2021 - 01.2025
Skills
- GPS Device Setup
- Fuel Probe & Sensor Integration
- Peripheral Device Setup
- Technical Fault Diagnosis & Resolution
- Report Generation & Documentation
- Customer Service & Relationship Management
- Troubleshooting & Preventative Maintenance
- Wiring & Electrical Connections
- On-Site & Remote Technical Support
- Time management
- Positive attitude
- Pre-installation site prep
Certification
Mercedes Benz Anammco Training Center
Timeline
Internship Student, Quality Engineer
Zami SP. Z.o.o
06.2024 - 01.2025
Bachelor of Science - Qualaty And Production
Czestochowa University Of Tchnology
10.2021 - 01.2025
Mercedes Benz Anammco Training Center
07-2018
GPS System Installer
Concept Nova
08.2017 - 08.2021
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