Waitress
Delfinos Restaurant
- Remained calm and poised when dealing with difficult customers or during busy shifts
- Kept server areas clean and stocked to increase efficiency while working tables
- Greeted new customers, discussed specials, and took drink orders
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant
- Folded napkins and prepared silverware sets to provide adequate supply for host station
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times
- Informed customers about daily and seasonal specials
- Answered customers' questions, recommended items, and recorded order information
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers
