Chigozie Ozioko
Kamloops
Summary
A Dedicated Support Worker with more than five years of experience delivering compassionate, person-centered care in residential, live-in, and community settings. Skilled in medication administration, crisis intervention, and trauma-informed practices with a proven track record of improving client independence, safety, and quality of life. Adept at documentation, care planning, and collaborative teamwork with healthcare professionals. Certified in First Aid/CPR, CPI, WHMIS, and Dementia Care (CRADLE). Recognized for building trust-based relationships and consistently achieving measurable improvements in client well-being.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Live-in Support Worker
It’s My Life Kamloops Society
Kamloops
03.2025 - Current
- Deliver comprehensive daily living support (personal hygiene, grooming, mobility, and exercise), enabling client independence and improved quality of life.
- Administer prescription medications and insulin injections, achieving 100% adherence to medical care plans.
- Support household management (meal prep, grocery shopping, housekeeping), ensuring a safe and hygienic environment.
- Accurately document care activities and health observations, contributing to effective care plan adjustments.
- Partner with healthcare providers to optimize individualized care plans, leading to measurable progress in client mobility and social engagement.
- Aid with activities of daily living, community involvement and medical appointments.
- Support the individual to achieve their goals and pursue their leisure activities such as by planning and attending community activities.
Resident Support Worker
Burnaby Association for Community Inclusion
Burnaby
03.2023 - 08.2024
- Supported adults with diverse abilities in residential and community settings, resulting in greater participation in social and recreational programs.
- Administered medications and monitored health conditions with zero compliance issues.
- De-escalated crisis situations using trauma-informed and harm reduction practices, reducing incidents of aggression and self-harm.
- Authored detailed incident and progress reports, ensuring accountability and compliance with regulatory standards.
- Coordinated and facilitated structured recreational activities, increasing client satisfaction and social interaction by 30%.
- Assist in providing support, training, coaching and personal care as required to individuals with diverse abilities, and assist in their developmental growth and success in a residential and/or community setting.
- Established trust-based relationships with clients through empathetic communication and active listening skills and enhanced clients’ well-being by providing comprehensive support and resources tailored to individual needs.
- Reporting any instance of mishap or incident; submitting written documentation when issues escalate to the level requiring an official 'incident report'.
- Implemented creative problem-solving techniques for resolving conflicts faced by clients.
- Organize recreational activities that foster positive social interactions and improve overall clients’ satisfaction.
- Administer lifesaving intervention such as CPR, and other overdose recovery procedures.
- Maintaining a clean, safe, homelike environment for residents and staff. Report unsafe or faulty equipment immediately.
- Working independently to carry out program requirements and client’s care plans such as administering of medication to clients using prescription.
Home Childcare Giver
Save Our Soul Children’s Village
Lagos
11.2019 - 02.2023
- Provided daily care and emotional support for children and youth affected by abuse and trauma, resulting in improved developmental outcomes.
- Designed and implemented individualized care plans in collaboration with multidisciplinary teams.
- Conducted daily documentation of progress notes, protection records, and safety checks, ensuring transparency and compliance with child welfare standards.
- Facilitated social and educational activities that enhanced self-confidence and resilience among youth.
- Maintained a safe, nurturing environment that promoted healthy development and independence.
- Build professional relationships with children and youths in their own homes and community.
- Documenting events and observations which will include daily and monthly progress notes, updating of children’s files, child protection records, health and safety checks and notification of the appropriate people.
- Under the direction of the company, be responsible for the formulation, implementation, and review of care plans and continual assessment of the child or youth’s needs.
- Work closely with your manager, your team, social workers, therapists, teachers, and other professionals which may also be involved with the child or youth’s families.
Education
Post Baccalaureate Diploma - Economics & Political Studies
Thompson Rivers University
Kamloops, British Columbia12.2024
Bachelor of Public Administration - Local Government
University of Nigeria, Nsukka
Nsukka, Enugu State, Nigeria09.2019
High School Diploma - Art
Bethel Comprehensive College
Lagos, Lagos State, Nigeria07.2013
Skills
- Client-Centered Care & Personal Support
- Medication Administration & Health Monitoring
- Crisis Prevention & De-escalation
- Trauma-Informed & Harm Reduction Practices
- Documentation, Reporting & Compliance
- Care Planning & Team Collaboration
- Household & Daily Living Assistance
- Cultural Sensitivity & Empathy
Certification
- Standard First Aid & CPR/AED Level C, 103890259, 02/22/26
- Canadian Remote Access for Dementia Learning Experiences (CRADLE), 2023
- Workplace Hazardous Materials Information System (WHMIS) Provincial Certificate, 2023
- Crisis Prevention Institute (CPI) Training Certificate, 2025
References
Available upon request
Timeline
Live-in Support Worker
It’s My Life Kamloops Society
03.2025 - Current
Resident Support Worker
Burnaby Association for Community Inclusion
03.2023 - 08.2024
Home Childcare Giver
Save Our Soul Children’s Village
11.2019 - 02.2023
Post Baccalaureate Diploma - Economics & Political Studies
Thompson Rivers University
Bachelor of Public Administration - Local Government
University of Nigeria, Nsukka
High School Diploma - Art
Bethel Comprehensive College