Summary

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Chinonso Matthew Igboka

Rzeszów,Poland

Summary

Logistics professional with extensive experience in optimizing operations and reducing costs. Achieved significant improvements in supply chain efficiency through innovative inventory management solutions, resulting in substantial time and resource savings. Recognized for fostering teamwork and collaboration to meet operational goals and enhance service delivery. Expertise in compliance risk management and effective problem-solving drives operational success.

Overview

years of professional experience

2025

years of post-secondary education

Work history

Logistics Specialist

Ameripol

Rzeszow, Poland

2024.06 - 2026.03

Coordinate shipment of over 400 monthly deliveries across North America to achieve high on-time delivery rates.
Process orders and arrange daily dispatch with carriers to support operations.
Tracking shipments using TMS and supplying clients with real-time updates to enhance customer satisfaction scores.
Liaise with transportation companies, securing competitive rates.
Develop effective logistics strategies, ensuring customer satisfaction.
Analyse logistical problems and devise innovative solutions.
Maintain excellent relationships with customers through regular updates about their shipments.
Update tracking system to improve freight locating accuracy.
Track all incoming and outgoing products accurately, minimizing loss and theft.
Conduct risk assessments and vetting of carriers before onboarding them.

AML Collections Advisor

Capita

Lodz, Poland

2023.12 - 2024.06

Conducted reviews of customer accounts to ensure alignment of CDD and transaction data with customer profiles.
Assisted in maintaining compliance with AML regulations, including BSA, USA Patriot Act, and GDPR.
Prepared compliance referral forms in accordance with FinCEN and BSA guidelines.
Escalated findings to AML compliance officers and assisted in preparation of documentation for regulatory audits.
Negotiated payment plans while supporting adherence to AML standards and ensuring excellent customer service.
Analysed wire transfers, ACH activity, and cash transactions to identify patterns of money laundering.
Participated in monthly AML typology workshops to improve team awareness of emerging threats and red flags.

Business Travel Consultant

CWT

Rzeszow

2023.02 - 2023.11

Assisted in issuing international and domestic tickets using Amadeus and Sabre for complex booking requests from corporate clients.
Coordinated travel arrangements for corporate clients, including C-level executives from Fortune 500 companies.
Supported the provision of tailored travel solutions, optimising costs through smart routing and negotiations with suppliers.
Handled urgent bookings, cancellations, and reissues to ensure client satisfaction and business continuity.
Processed expense claims and ensured compliance with corporate travel policies and budgets.
Maintained vendor and client relations to ensure quality service delivery and timeliness.