Chipo Yolandah Hongoro

Lublin

Summary

Motivated and detail-oriented professional with a strong interest in real estate technology and customer relationship management. Eager to contribute to a fast-paced, AI-driven real estate platform by leveraging exceptional communication, organizational, and digital literacy skills. Quick learner with a passion for building partnerships and supporting agents in closing deals efficiently and confidently.

Work History

Online English Tutor

Preply

Interacted positively with individuals from different backgrounds, all levels of language experience and with variety of learning disabilities.
Promoted a positive online learning environment by fostering respectful and inclusive interactions between students.
Developed customized study plans for each learner based on their individual needs and goals, leading to improved outcomes.
Applied in-depth understanding of course materials and tutoring tactics to help new students.

customer complaint handler

Econet Wireless

Engaged in live chat support to assist business customers with technical or care issues
- Diagnosed and resolved issues and problems with customers' hosted PBX system
- Handled customer inquiries both by live chat and email.
-Managed and resolve customer complaints.
-Provided customers with product and service information.
online

Education

Bachelor of Science in Nursing - BSc Nursing

Wsei Akademia

Lublin

07-2027

Skills

Client Relationship Management
CRM Software (hubspot, willing to learn others quickly)
Communication & Presentation Skills
Real Estate Market Research (especially UAE & Dubai trends)
Tech-Savvy: Comfortable with digital platforms & virtual collaboration tools
Organizational Skills & Workflow Management
Sales Support & Lead Nurturing
Team Collaboration & Problem-Solving

Languages

English

Bilingual or Proficient (C2)

Additional Information

Basic CRM Knowledge

Practiced managing leads, logging communication, and tracking deal progress using CRM mockups.
Familiar with CRM best practices: no loose ends, clear pipeline stages, and follow-ups.

Projects & Practice

Real Estate CRM Simulation (Self-Initiated Project)
Simulated lead follow-up workflow in a free CRM tool.
Created buyer personas and practiced organizing and tracking deal stages.

Market Research: Dubai Property Trends (Self-Study)

Researched top-performing neighborhoods and investment trends in Dubai.
Analyzed 5+ AI real estate platforms to understand tech-assisted property promotion.

References

Available upon request

Timeline