Dynamic and dependable professional with a strong background in customer service and logistics at Makombe Warehouse. Proven ability to enhance delivery efficiency through effective route planning and time management. Recognized for building strong customer relationships and resolving conflicts with empathy, ensuring satisfaction and loyalty. First aid certified and committed to safety.
Hi, I’m
Chris Nziradzepatsva
Warsaw
Summary
Overview
3
years of professional experience
Work History
Makombe Warehouse
Delivery Assistant
08.2024 - 12.2024
Job overview
- Assisted in loading and unloading trucks, ensuring safe transportation of goods.
- Ensured proper handling of packages, preventing damages during transit.
- Provided excellent customer service, addressing inquiries or issues related to deliveries professionally and courteously.
- Enhanced delivery efficiency by optimizing routes and utilizing time-management skills.
Effective Sales People
Customer Service Representative
01.2024 - 06.2024
Job overview
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Bon Vie
Sales Assistant
07.2023 - 12.2023
Job overview
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
Citimed Hospital
Nurse Assistant
06.2022 - 06.2023
Job overview
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Supported patient mobility by transferring them from bed to chair or other locations using proper lifting techniques, reducing the risk of injury for both patients and staff members alike during such activities.
Education
Wsei University Warsaw
Degree In Nursing from Nursing
University Overview
British Council Harare
Certificate from IELTS
04.2023
University Overview
Citimed Hospital Chitungwiza
Certificate from Nurse Aide And First Aid
05.2022
University Overview
School of JavaHarare
Diploma from Digital Marketing
09.2021
University Overview
StarbriteChitungwiza
GCSE from Ordinary Level
11.2020
University Overview
Skills
- Package handling
- Safety awareness
- Warehouse operations
- Route planning
- Teamwork
- Customer service
- Problem-solving
- Time management
- Problem-solving abilities
- Excellent communication
Languages
English
Advanced (C1)
Timeline
Delivery Assistant
Makombe Warehouse
08.2024 - 12.2024
Customer Service Representative
Effective Sales People
01.2024 - 06.2024
Sales Assistant
Bon Vie
07.2023 - 12.2023
Nurse Assistant
Citimed Hospital
06.2022 - 06.2023
Wsei University
Degree In Nursing from Nursing
British Council
Certificate from IELTS
Citimed Hospital
Certificate from Nurse Aide And First Aid
School of Java
Diploma from Digital Marketing
Starbrite
GCSE from Ordinary Level
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