Dąbrówka Pawłowska

• Led and developed three high-performing teams (20+ Coordinators, Senior Coordinators and Specialists), ensuring alignment with client expectations and business priorities;
• Oversaw day-to-day operations of a high volume recruitment process by effectively prioritizing workload and optimizing resource allocation. It resulted in 38,000+ screenings, 19,000+ job simulations and 5,000+ assessments completed by my teams annually;
• Drove individual and team performance through regular feedback sessions, structured development plans and performance reviews to enhance productivity, accountability and continues improvement;
• Promoted an inclusive and supportive team culture, focusing on talent development, succession planning and employee retention through career growth, opportunities and employee engagement;
• Acted as a first point of contact for senior stakeholders, ensuring proactive stakeholder management, transparent communication and strategic alignment between operational teams and business goals;
• Tracked and analysed team performance against SLAs, KPIs and quality benchmarks; led continues improvement initiatives to optimize workflows and enhance service delivery outcomes

Technology: Microsoft Excel, Workday, SharePoint, Teams

Client: Deloitte

• Acted as a first-line support for HR policy and Workday inquiries, supported seamless onboarding for new hires across the EMEA region by coordinating with internal stakeholders and ensuring compliance with company policies, region and client-specific requirements;
• Collaborated with HRBPs, Centers of Excellence and other teams as a service lead to ensure consistent, compliant and aligned HR processes;
• Conducted background and top-up screening processes for multiple high-profile clients, maintaining accuracy and confidentiality across diverse jurisdictions;
• Collaborated cross-functionally with payroll providers and external vendors to ensure timely payroll execution and contract accuracy;
• Contributed to HR process improvement initiatives, helping to enhance operational workflows and reduce administrative overhead

Technology: Microsoft Excel, ServiceNow, OMBRA, Workday, SharePoint, Teams and external platforms, e.g. Verifile or Fragomen

Clients: Deloitte, Microsoft, PSR, Rolls-Royce, Equinor, Sanofi, Medtronic, Santander, NatWest, Royal London

• Acted as the SME for internal and external HR queries across the EMEA region, ensuring timely delivery while maintaining high level of service;
• Provided guidance on regulatory compliance and labour law issues across EMEA;
• Served as benefits process lead, conducting regular audits and identifying discrepancies. First point of contact for MyBenefit provider;
• Maintain and update employee records in Workday, ensuring accuracy and compliance;
• Supported HR teams and managers in issue resolution and process clarification, maintaining positive working relationships with internal stakeholders

Technology: Microsoft Excel, ServiceNow, Workday, MyBenefit, SharePoint, Teams

• Co-managed the regional employer branding initiative Live more. Pomerania, partnering with local HR leaders to attract talent to the Pomerania region;
• Built and nurtured strategic relationships with HR departments from top employers, promoting collaboration and participation in recruitment campaigns and events;
• Designed and executed communication strategies across social media and events, enhancing visibility and engagement with talent audiences

• Managed daily NAV calculations and financial reporting for investment funds, ensuring compliance with internal and regulatory standards;
• Supported auditors and senior stakeholders with timely preparation of documentation and financial data;
• Designed and facilitated onboarding programs for new hires, including soft-skills training recognized as a key element of departmental induction