Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Dagmara Pietraszkiewicz

Warszawa

Summary

Banking professional with over 12 years of experience, including 7 years on a various managerial positions (evolving from team leader to sector head managing up to 25 people) and 2 years as a control and governance manager.

Risk management: Competent risk and controls manager within the investment banking operations.

Transition management: Experienced in transforming teams, transferring new demands as well as existing processes to Poland.

Stakeholders management: Experienced in stakeholders management in banking industry. Able to cooperate with senior and executive management.

Project management: Either involved as a member or leading own projects group within the banking operations area. Mainly projects aiming at process’ optimizations, controls enhancements and risk mitigation.

Knowledge of financial instruments: Well educated in the financial investments major (graduated the Master Studies in Finance program conducted under the CFA Institute patronage) and in risk management (graduated postgraduate studies on risk management in financial institutions). Passed CFA Level 1 and aiming at completing the full program in 2024. Possess broad knowledge regarding financial instruments, capital markets and existing risks.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Control and Governance Manager, VP, IB Operations

Credit Suisse
01.2022 - Current
  • Ensuring appropriate controls and metrics are established and formalized for specific policies and processes
  • Driving the continuous review, monitoring, and improvement of control processes
  • Ensuring control design is unified and consistent across regional teams
  • Contributing to the internal risk and controls framework
  • Ensuring that issues are identified and escalated to line management and dedicated operational risk teams (1st line of defense)
  • Being responsible for monitoring and identification of existing and emerging operational risks
  • Establishing and tracking key performance indicators and key risk indicators
  • Exposure to senior management through the presentation of monthly business and risk reviews
  • Leading projects aiming to improve processes and procedures with particular focus on control effectiveness and risk mitigation
  • Maintaining the business continuity plans for the function
  • Developing reporting on a periodic basis regarding the business volumes and trends
  • Being responsible for preparation and coordination of the external and internal audits

Project Manager, VP, IB Operations

Credit Suisse
01.2021 - 12.2021
  • Process transition from India to Wrocław
  • Setting up a new department consisting of 30 FTEs
  • Being responsible for: recruitment and onboarding of new employees,
    knowledge transfer, coordination of trainings, controls set up, risk
    assessments

Banking Operations Sector Head, VP

Credit Suisse
09.2018 - 12.2020
  • Managing Event Data Management sector – consisting of 3 teams (25 +FTEs)
  • Preparation of the plans and objectives of the department
  • Providing effective leadership, coordination and general direction in line with the firm’s strategy
  • Managing human, material, intellectual and financial resources
  • Building and maintaining relations with the key stakeholders
  • Securing and evolving all necessary controls, service quality, audit, staff, productivity, KPIs, KRIs

Banking Operations Team Leader, AVP

Credit Suisse
10.2013 - 08.2018
  • Being responsible for tasks and resources' allocation, capacity planning and monitoring, quality management, talent development of the team, recruitment and on-boarding processes.

Banking Operations Analyst

Credit Suisse
06.2011 - 09.2013
  • Being responsible for daily activities associated with collection and processing of information about corporate actions, close collaboration with
    external service providers, and internal clients, as well as identification and implementation of process improvements and system enhancements that
    increase efficiencies and/or reduce risk.

Education

Postgraduate Studies - Risk Management in Financial Institutions

SGH Warsaw School of Economics
Warsaw
02.2023

Master of Arts - Master Studies in Finance

Wrocław University of Economics
Wrocław
06.2011

Bachelor of Arts - Bachelor of Finance And Accounting

Wrocław School of Banking
Wrocław
06.2009

Master of Arts - Master of International Relations

University of Wrocław
Wrocław
06.2008

Skills

  • Analytical Thinking
  • Stakeholders Management
  • Problem Solving
  • High-level Communication Skills
  • Disciplined

Certification

  • 2019 - Design Idea – design thinking course
  • Passed CFA Level 1 exam
  • Multiple internal trainings

Languages

Polish
Native language
English
Proficient
C2
German
Upper intermediate
B2

Timeline

Control and Governance Manager, VP, IB Operations

Credit Suisse
01.2022 - Current

Project Manager, VP, IB Operations

Credit Suisse
01.2021 - 12.2021

Banking Operations Sector Head, VP

Credit Suisse
09.2018 - 12.2020

Banking Operations Team Leader, AVP

Credit Suisse
10.2013 - 08.2018

Banking Operations Analyst

Credit Suisse
06.2011 - 09.2013

Postgraduate Studies - Risk Management in Financial Institutions

SGH Warsaw School of Economics

Master of Arts - Master Studies in Finance

Wrocław University of Economics

Bachelor of Arts - Bachelor of Finance And Accounting

Wrocław School of Banking

Master of Arts - Master of International Relations

University of Wrocław
Dagmara Pietraszkiewicz