Damian Jaciuk
System Administrator
Tychy
Summary
Systems Administrator with 5 years of experience in software implementation and maintenance. Proven history of managing complex infrastructures and data center operations. Expert in solutions-oriented business application problem-solving and dedicated to providing best-in-class service. Skilled at troubleshooting, communication and collaboration.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
1
1
Certification
2
2
Languages
Work History
System Administrator
Renta Sp. z o.o.
09.2024 - Current
- Providing user support for company sales software, customer applications, and mechanic applications
- Participating in international meetings regarding the planning and implementation of system changes
- Conducting training sessions on the use of company systems and applications
- Overseeing the process of implementing changes in applications and testing new solutions
- Coordinating the work of a 3-person team responsible for sales system support
Service Desk Technician
Technica Solutions MSSP
04.2023 - 03.2024
- Experience working with datto Autotask
- Work in an international environment
- IT support for foreign customers
- Windows 10/11 problem solving
- Basics of Powershell
- Experience in SonicWall software
- Administrating Microsoft 365 Admin Center
IT Support Junior Specialist
Danone
09.2022 - 03.2023
- Administrating AD/AAD
- Administrating Microsoft Endpoint Manager
- Experience working with ServiceNow
IT Support Specialist
Zabka Polska
10.2019 - 08.2022
- Administrating TMS/WMS systems
- Automating software deployment via Baramundi/Knox /Proget
- Basics of SAP Troubleshooting
- Basic knowledge of Windows Server 2012, 2016
- Customer problem solving/troubleshooting
- Experience in Atlassian software (Jira Service Desk, Confluence)
- Configuration mobile devices working on Android (Phones, Zebra scanners)
- Fixed asset management
- Maintaining logistical processes
- Maintaining network infrastructure
- Troubleshooting Microsoft 365 Applications and Services
Education
IT Technician -
Janusz Groszkowski School Complex Number 4
09.2012 - 04.2016
Skills
Administration of TMS/WMS systems
Troubleshooting and supporting Microsoft 365 applications and services
Administration of Active Directory (AD/AAD) and Microsoft 365 Admin Center
Administration of Microsoft Endpoint Manager
Windows 10/11 problem solving and troubleshooting
Experience working with ServiceNow and Datto Autotask
Automating software deployment via Baramundi, Knox, Proget
Managing and troubleshooting Windows Server 2012/2016
Maintaining network infrastructure and security compliance
Experience with Atlassian software (Jira Service Desk, Confluence)
Providing support for company sales software, customer applications, and mechanic applications
Configuring and managing Android-based mobile devices (Phones, Zebra scanners)
Fixed asset management and IT inventory tracking
Certification
Microsoft 365 Certified: Fundamentals
Consent
I agree to the processing of personal data provided in this document for realizing the recruitment process pursuant to the Personal Data Protection Act of 10 May 2018 (Journal of Laws 2018, item 1000) and in agreement with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation)
Timeline
System Administrator
Renta Sp. z o.o.
09.2024 - Current
Service Desk Technician
Technica Solutions MSSP
04.2023 - 03.2024
IT Support Junior Specialist
Danone
09.2022 - 03.2023
IT Support Specialist
Zabka Polska
10.2019 - 08.2022
IT Technician -
Janusz Groszkowski School Complex Number 4
09.2012 - 04.2016
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