Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Damian Wizert

Damian Wizert

Summary

I create, scale and optimize products that matter. I have over 7 years of experience in providing IT solutions based on market opportunities and customer needs.

I have extensive experience in developing products in the travel and medical industries. I have also developed modules and entire products from scratch including payment systems. With the experience I have gained and the fact that I am a fast learner, I am able to acquire the knowledge necessary to develop products from new industries in a short period of time. I focus on effective activities during the entire product development cycle.

Overview

8
8
years of professional experience

Work History

Product Manager

IAI
05.2019 - 11.2022
  • Responsible for building one of the company's main products - property management system IdoBooking.
  • Responsible for high customer retention and product profits.
  • Product IdoBooking has gained many achievements on a global scale placing it among the best solutions confirmed by top awards among the biggest travel sites such as Booking.com or Airbnb.
  • Developed proprietary modules, including an automated card payment system unique in the industry.
  • Assisted in the development of all company products, including online stores and payment system.
  • Established product vision, prioritized roadmap and backlog in order to achieve product goals and metrics.
  • Collaborated with sales, marketing and support teams to launch products on time and within budget.
  • Documented user stories, specifications and product features into detailed work order to communicate across teams and build mandatory requirements.
  • Coordinated product development projects planning and execution with team members and team leads while maintaining adherence to budget, schedule, and scope requirements.
  • Developed and maintained product documentation and internal knowledge base to communicate and align key components of upcoming features and products to internal teams
  • Maintained development project schedules by managing timelines and making proactive adjustments.
  • Monitored market trends and competitor performance and analyzed gaps to update promotional strategies and maximize sales.
  • Planned and arranged meetings with external partners, enabling parties to meet and discuss project progress.
  • Closely collaborated with Agile Team to keep product development on schedule and to set ambitious but achievable goals.

Account Manager

IAI
10.2018 - 05.2019
  • Analyzed all types of customers and performed complex system configurations for them.
  • Worked with the IT department to develop the best possible solutions based on customer needs.
  • Acquired key customers, partners and met sales targets.
  • Developed customer service procedures.

Key Account Manager

Platforma iGabinet
08.2015 - 10.2018
  • Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
  • Boosted customer satisfaction by providing teams with training and skills to optimize service delivery according to individual needs.
  • Consistently achieved top ranking in revenue and profit growth.
  • Improved account management by predicting potential competitive threats and outlining proactive solutions.
  • Analyzed existing and developed new functionalities.
  • Prioritized and created tasks for the IT team.
  • Developed procedures for the organization.
  • Hired and coordinated technical and sales teams.

Account Manager

Platforma iGabinet
05.2015 - 08.2015
  • Analyzed the legal aspects and needs of medical institutions to maintain electronic medical records.
  • Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction.
  • Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
  • Oversaw new business development and customer servicing.
  • Liaised between account holders and various departments.
  • Analyzed account details such as usage, sales data and client comments to enhance understanding of effectiveness and client needs.

Education

Engineer - Computer Science

Westpomeranian University of Technology
Szczecin
2016

IT Technician -

IT Technical School No. 2 in The H. Sienkiewicza
Kołobrzeg

Skills

  • Product Development Cycle
  • Competitive Business Analysis
  • User Stories and Story Maps
  • Product Backlogs and Roadmaps
  • Requirements Definition
  • Project Management and Budget Forecasting
  • Agile Software Development
  • Teamwork and Collaboration

Languages

Polish
Native language
English
Upper intermediate
B2

Timeline

Product Manager

IAI
05.2019 - 11.2022

Account Manager

IAI
10.2018 - 05.2019

Key Account Manager

Platforma iGabinet
08.2015 - 10.2018

Account Manager

Platforma iGabinet
05.2015 - 08.2015

Engineer - Computer Science

Westpomeranian University of Technology

IT Technician -

IT Technical School No. 2 in The H. Sienkiewicza

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Damian Wizert