Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Daniel Płaska

Daniel Płaska

Warsaw,Poland

Summary

My clear career goal is to become an HSE professional in the international industrial sector. Next steps: Postgraduate studies in Environmental Protection and an MSc in Fire Safety Engineering. I am currently looking for long-term junior, assistant, or internship opportunities in an international environment.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Customer Contact Representative

Michelin Tyres
Warsaw
09.2024 - Current
  • Troubleshot problems and diagnosed system faults.
  • Enhanced working relationships by participating in team-building activities.
  • Customised customer experiences to build brand loyalty.

Telephone consultant with German and English

Concentrix
Szczecin
11.2023 - 02.2024
  • Advising on business process improvement.
  • Researching and implementing new methods of data analysis.
  • Promoting the company's services and products by telephone.

IT Analyst with German and English

COMPUTACENTER POLAND SP Z O O
Warszawa, Poland
07.2022 - 11.2023
  • Supported IT audits, and updated certifications and licences for full compliance.
  • Installing and troubleshooting network printers.
  • Provided advice and technical training to employees after system installations or upgrades.

Telephone support with German and English

Teleperformance
Warsaw
01.2022 - 04.2022
  • Resolved service user requests within target timeframes.
  • Installed new hardware and software to meet system specifications and user needs.
  • Troubleshooting hardware.

Education

Bachelor of Arts - Health and Safety Specialist

WSB Merito
Warsaw
01-2027

OHS Technician -

COSINUS Warszawa - Szkoły Policealne i Licea dla D
Warsaw
01-2023

Secondary Education -

XLVI Liceum Ogólnokształcące z Oddziałami Dwujęzyc
Warsaw
01-2021

Skills

  • Excellent communication skills
  • Strong computer skills
  • Reliable and punctual
  • Polish - native
  • German - C1
  • English - B2/C1
  • Problem-solving
  • MS Office Suite
  • Establishing interpersonal relationships
  • Team leadership and motivation
  • Critical observation
  • Calm under pressure

Certification

  • DSD II B2 certified
  • OHS Technician
  • Driver's Licence

Timeline

Customer Contact Representative

Michelin Tyres
09.2024 - Current

Telephone consultant with German and English

Concentrix
11.2023 - 02.2024

IT Analyst with German and English

COMPUTACENTER POLAND SP Z O O
07.2022 - 11.2023

Telephone support with German and English

Teleperformance
01.2022 - 04.2022

Bachelor of Arts - Health and Safety Specialist

WSB Merito

OHS Technician -

COSINUS Warszawa - Szkoły Policealne i Licea dla D

Secondary Education -

XLVI Liceum Ogólnokształcące z Oddziałami Dwujęzyc
Daniel Płaska