Daniel Woźniak
Kraków,Poland
Summary
Experienced sales manager with a strong background in the telecommunications industry, currently driving B2B segment growth at Play. Responsible for acquiring business clients, building long-term relationships, and achieving ambitious sales targets. Previously led a sales team at Armatis Polska, enhancing employee competencies and maintaining high-quality performance. Seeking opportunities for professional growth to leverage expertise in team management, strategic planning, and fostering a productive sales culture.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Play Business Customer Advisor
P1 TELECOM Sp.z o.o.
Kraków
07.2025 - Current
- Acquired customers from companies employing between 10 and 50 employees in telecommunications services and local government units to enhance market presence in ICT services.
- Built and maintained courteous and effective working relationships.
Team Leader
Armatis Polska Sp. z o.o.
Kraków
03.2024 - 06.2025
- Assisted in developing and growing a telesales team.
- Supported execution of projects for Orange.
- Helped increase team size from 10 to 32 employees while enhancing operational efficiency.
- Monitored team performance, identifying areas for improvement and implementing corrective actions.
- Resolved complex customer enquiries, disputes and complaints.
- Evaluated team performance and provided constructive feedback to improve daily goal achievement.
- Led staff meetings to delegate tasks, assign workloads and communicate changing priorities.
Orange Customer Service Consultant
Armatis Polska Sp.z o.o.
Kraków
10.2022 - 02.2024
- Extension of contracts, and additional sales of new products and services to Orange customers.
- Achieved top results in projects within call centre environment and secured high positions in nationwide sales competitions.
- Processed orders and tracked deliveries, keeping customers informed about the status of their purchases.
Seller
Souvre Internationale
Kraków
01.2018 - 01.2019
- Established a dedicated group of consumers within MLM models.
- Recommended products to customers based on their needs and preferences.
Intern
Zasada Trans-Spedition Sp. z o.o.sp.j.
Brzesko
07.2017 - 07.2017
- Coordinated one-month internship co-financed by European Union.
- Shadowed daily activities of office staff to gain understanding of scope of work.
- Maintained organised and updated file systems for easy staff use.
Education
Master's degree - Transport and forwarding
Krakow University of Economics
Kraków09.2025
Bachelor of Engineering - Transport
Cracow University of Technology
Kraków02.2024
Skills
- Sales team management
- KPI analysis and reporting
- Planning and forecasting
- Coaching and development
- Team motivation
- Employee onboarding
- Recruitment strategies
- Team communication
- Driving license category B
- Excel proficiency
Accomplishments
Team Leader
- Increasing the sales effectiveness of the team from 11% to 23%
- Leading the team from 5th to 1st place in the efficiency ranking
Play Business Customer Advisor
- Achieving 200% of the monthly target
Certification
- Generative AI: Prompt Engineering Basics, IBM / Coursera.
- Business Development, Negotiations, and Sales, Consulting Academy.
- Formulas and Operations on Excel Data, Effective Reports Academy.
- Language Training English B2, Krakow University of Economics.
- Course (recordings) “The Secrets of Power Negotiating"
Languages
angielski
Upper Intermediate
B2
niemiecki
Elementary
A2
Interests
- Marketing, Foreign Languages, Interpersonal Communication, Economics, Sports, Music
Profiles
- https://www.linkedin.com/in/daniel-woźniak-285509298
Custom section
I consent to the processing of my personal data for the purposes necessary to carry out the recruitment process (in accordance with the Act of May 10, 2018 on the protection of personal data (Journal of Laws of 2018, item 1000) and in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (GDPR).
Timeline
Play Business Customer Advisor
P1 TELECOM Sp.z o.o.
07.2025 - Current
Team Leader
Armatis Polska Sp. z o.o.
03.2024 - 06.2025
Orange Customer Service Consultant
Armatis Polska Sp.z o.o.
10.2022 - 02.2024
Seller
Souvre Internationale
01.2018 - 01.2019
Intern
Zasada Trans-Spedition Sp. z o.o.sp.j.
07.2017 - 07.2017
Master's degree - Transport and forwarding
Krakow University of Economics
Bachelor of Engineering - Transport
Cracow University of Technology