Daniel Adam Jasinski
Mragowo
Summary
Accomplished in reducing expenses, streamlining financial operations and improving reporting functions. Highly organized and systematic. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Business-minded Finance Manager promoting more than 20 years of expertise overseeing transactions and reconciling monthly financial reports. Highly collaborative individual with track record of effectively training and coaching staff members. Offering confidence, team contribution and decision making skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
15
15
years of professional experience
Work History
Hotel Controller (internal auditor)
Princess Cruise Lines
09.2020 - 08.2023
- Completed journal entries, reconciliations, and account analysis to prepare quarterly financial documents and general account management.
- Managed budgets, assets, portfolios, accounts payable, and receivable and general financial reporting procedures.
- Managed daily financial functions in collaboration with accounting and payroll personnel.
- Created and distributed reports on internal and external finances, audits, and budgets.
- Accurately completed financial statement audits and thoroughly reviewed results.
- Supported program managers in providing procedural training on finance and accounting.
Customer Relations Manager
Princess Cruises
08.2015 - 07.2019
- Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
- Handled complaints, provided appropriate solutions and alternatives within appropriate timeframes and followed up to achieve resolution.
- Managed customer relations on ongoing basis to maximize customer retention.
- Created customer support strategies to increase customer retention.
- Performed duties and provided service in accordance with established operating procedures and company policies.
- Developed and implemented standards for staff to provide consistent service to customers.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- Developed new employees and on-going performance assessment of current employees.
- Organized daily workflow and assessed appropriate staffing to provide optimal service.
Finance Manager
Princess Cruises
08.2015 - 07.2019
- Trained new and existing staff members in various financial procedures to prepare for job requirements.
- Monitored budget and revenue trends, compiling reports for company leadership to inform decision-making.
- Reviewed documentation and identified financial discrepancies where applicable.
- Supported operations management, sales, and marketing efforts to increase revenue and overall financial health.
- Processed invoices and contacted appropriate parties for timely payment receipt.
- Completed filings and upheld strict compliance with regulatory agencies and supervisors.
- Maintained responsive organization with sustained revenue growth through industry forecast monitoring and deliberate financial planning.
- Managed investments to diversify financial portfolios and grow revenue.
Crew Manager
Princess Cruises
08.2015 - 07.2019
- Settled crew member disputes by addressing problems quickly and providing successful mediation.
- Motivated staff to perform at peak efficiency and quality.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
- Created and implemented policies to achieve customer satisfaction .
Adminstration Officer
Princess Cruises
06.2013 - 08.2015
- Executed record filing system to improve document organization and management.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Assisted development and implementation of new administrative procedures.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Recorded expenses and maintained accounting records.
- Immigration & Customs procedurs.
Night Manager
Princess Cruises
06.2013 - 08.2015
- Resolved customer complaints promptly and professionally to maintain satisfaction.
- Created nightly shift task lists to assign duties to each employee.
- Trained and mentored new and existing staff to achieve best practices.
- Prepared nightly deposits by accurately counting cash, filling out deposit slips and securing deposit in vault.
- Conducted nightly inventory management procedures to track sales.
- Guided and motivated night team by establishing and communicating responsibilities and duties to each team member.
- Built constructive working relationships to aid staff loyalty, motivation and productivity.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Assistant Crew Manager
Princess Cruises
06.2013 - 08.2015
- Settled crew member disputes by addressing problems quickly and providing successful mediation.
- Created and implemented policies to achieve customer satisfaction and maintain service standards.
- Motivated staff to perform at peak efficiency and quality.
Boutiques Manager
Princess Cruises
04.2012 - 03.2013
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Onboarded new employees with training and new hire documentation.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Controlled costs to keep business operating within budget and increase profits.
- Improved marketing to attract new customers and promote business.
- Planned and budgeted accurately to provide business with resources needed to operate smoothly.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Assisant Boutiques Manager
Princess Cruises
01.2009 - 07.2012
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Education
Leader Learning Journey - Organizational Leadership
ECornell University
Online05.2018
MCA Certificate of Proficiency in Survival Craft & - Safaty Onboard Cruise Ships
Carnival Corporation
Princess Cruises2013
MCA Cries Management Training - Safety Onboard The Cruise Ship
Carnival Corporation
Princess Cruises09.2011
Batchelor - Food And Beverage Preparations And Service
F&B College
Poland2001
Skills
- Information Systems Examination
- Administrative Oversight
- Accounting Management Assessment
- Financial Statement Review
- Financial Projections
- Quality Assessments
- Accounting Policy and Control
- Payroll Processing
- Business Operations and Forecasting
- Hotel Reservations
- Reports and Documentation
- Payroll Auditing
Languages
Polish
Native language
English
Proficient
C2
Timeline
Hotel Controller (internal auditor)
Princess Cruise Lines
09.2020 - 08.2023
Customer Relations Manager
Princess Cruises
08.2015 - 07.2019
Finance Manager
Princess Cruises
08.2015 - 07.2019
Crew Manager
Princess Cruises
08.2015 - 07.2019
Adminstration Officer
Princess Cruises
06.2013 - 08.2015
Night Manager
Princess Cruises
06.2013 - 08.2015
Assistant Crew Manager
Princess Cruises
06.2013 - 08.2015
Boutiques Manager
Princess Cruises
04.2012 - 03.2013
Assisant Boutiques Manager
Princess Cruises
01.2009 - 07.2012
Leader Learning Journey - Organizational Leadership
ECornell University
MCA Certificate of Proficiency in Survival Craft & - Safaty Onboard Cruise Ships
Carnival Corporation
MCA Cries Management Training - Safety Onboard The Cruise Ship
Carnival Corporation
Batchelor - Food And Beverage Preparations And Service
F&B College
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