I have a strong desire to advance my professional skills in sales by studying new client engagement strategies and cutting-edge sales technologies In order to better understand client needs and establish enduring, trustworthy connections, I place a special emphasis on improving my emotional intelligence and effective communication abilities
Daniil Kharchenko
Sales Manager
Warsaw
Summary
Driven and detail-oriented management student with real-world experience in customer service and digital sales in hectic online marketplaces. Strong cultural awareness and advanced English proficiency, as evidenced by an IELTS certificate, are demonstrated by the demonstrated ability to communicate effectively with a diverse international clientele. adept at quickly resolving client concerns and establishing enduring client relationships via understanding and open communication. knowledgeable about both official (B2C) and peer-to-peer (C2C) sales tactics, fusing analytical reasoning with emotional intelligence to boost sales and improve customer satisfaction. pursuing a management degree and taking specialized courses in Office 365 and Business English to increase technical and business knowledge. eager to use these skills in dynamic tech companies, international business settings, or customer-focused roles.
Overview
2
2
years of professional experience
2
2
Languages
Work History
Freelance Sales & Client Support – CS2 Skins Marke
Self-employed / Remote
06.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Provided high-quality customer service, resolving technical and transactional issues
- Handled communication with clients from various countries, adapting to cultural norms and communication styles
- Developed a strong understanding of sales psychology and customer retention techniques
- Built negotiation and problem-solving skills in fast-paced online environments
Education
Bachelor of Science - Management
SAN
Warsaw, Poland 04.2001 -
Skills
- Customer Service & Communication
- Sales Fundamentals (both official/structured and emotional/personalized approaches)
- Intercultural Awareness (due to diverse client base)
- Accent Recognition & Adaptability in English
- Microsoft Office 365 (Word, Excel, PowerPoint,Teams)
- CRM Basics (Client Relationship Management)
- Product Value Presentation
- Advanced English (IELTS Certified)
- Native Russian & Ukrainian
- Intercultural Communication Skills
- Business English Writing & Speaking
- Quick Learner of New Tools & Platforms
- Self-Motivation & Discipline
Interests
Timeline
Freelance Sales & Client Support – CS2 Skins Marke
Self-employed / Remote
06.2023 - Current
Bachelor of Science - Management
SAN
04.2001 -
Similar Profiles
Catherine CaloCatherine Calo
Admin Virtual Assistant at Self-employed / RemoteAdmin Virtual Assistant at Self-employed / Remote
Nanxi ZhangNanxi Zhang
Online English Tutor & College Application Mentor at Self-Employed (Remote)Online English Tutor & College Application Mentor at Self-Employed (Remote)
Yejin YiYejin Yi
Freelance Translator at Self-Employed-RemoteFreelance Translator at Self-Employed-Remote
Tomasz KarpowTomasz Karpow
Software Tester at Self-employeedSoftware Tester at Self-employeed
Daniel CrawfordDaniel Crawford
Station Commander at US ArmyStation Commander at US Army