Dany Andrews
Lodz
Summary
Detail-oriented and results-driven Order Management Specialist with a proven track record of ensuring seamless coordination and efficiency in supply chain operations. Recognized for adept problem-solving and organizational skills, I am now seeking to pivot into a dynamic role as a Production Engineer. My background in managing orders, optimizing workflows, and enhancing process efficiency has equipped me with a solid foundation applicable to the challenges of production engineering. With a keen eye for continuous improvement and a commitment to driving operational excellence, I am eager to leverage my skills in process optimization, data analysis, problem solving etc. to contribute to a high-performing production team. As a versatile professional, I am excited to apply my unique perspective gained from order management to enhance manufacturing processes and contribute to the overall success of the organization.
Overview
8
8
years of professional experience
Work History
Order Management Specialist
Philips Healthcare
10.2021 - Current
- Enhanced order processing efficiency by streamlining workflows and implementing best practices.
- Reduced order errors with meticulous attention to detail, thorough review, and effective communication.
- Supported sales team for increased revenue generation by efficiently managing orders and maintaining customer satisfaction.
- Improved inventory management through accurate tracking of product availability and timely order fulfillment.
- Followed lean process to attain top quality in workflow flow.
- Collaborated with cross-functional teams in resolving order-related issues, ensuring a seamless customer experience.
- Expedited the order fulfillment process by coordinating effectively with shipping departments and carriers.
- Managed high volumes of orders, consistently meeting deadlines and maintaining accuracy throughout the process.
- Strengthened relationships with key accounts through proactive problem-solving and superior service delivery.
- Minimized discrepancies in invoicing by closely reviewing all documentation before submission to customers or vendors.
- Utilized advanced tools like SAP, Power BI, MS office etc to optimize order management processes, increasing productivity levels across the department.
- Assisted in developing KPIs related to Order Management performance for better understanding of areas requiring improvement.
- Proactively identified bottlenecks in existing processes leading to significant reduction in overall lead times and ensures customer satisfaction.
- Created shipping and invoicing documents with accurate customer, destination, and materials information to meet shipper standards and identify any hazardous contents.
- Contacted customers to know their priorities and verify or add to existing information, consistently providing timely, accurate and customer-oriented service.
Manufacturing Production Supervisor
Apollo Tyres
02.2016 - 05.2017
- Improved production efficiency by implementing lean manufacturing processes and reducing waste in the workplace.
- Enhanced team performance by providing regular coaching, feedback, and training to employees on best practices in manufacturing operations.
- Streamlined production workflows for increased throughput and reduced lead times with a focus on continuous improvement initiatives.
- Ensured product quality by closely monitoring production processes, conducting regular inspections, and addressing any issues promptly.
- Reduced equipment downtime through proactive maintenance planning, scheduling routine checkups, and troubleshooting issues as they arose.
- Managed inventory levels efficiently to ensure availability of raw materials for uninterrupted production runs while avoiding excess stockpiles.
- Established clear priorities and production quality standards.
- Resolved issues quickly to maintain productivity goals.
- Supervised ongoing daily production phases.
- Located and resolved problems with team production and performance to maintain consistent quality levels.
Education
Master of Science - Manufacturing Management
Wroclaw University of Science And Technology
Wroclaw, Poland02.2020
Bachelor of Science - Mechanical Engineering Technology
Kerala University
Kerala, India07.2015
Skills
- Order Process Management
- MS office
- SAP SD
- Power BI
- Lean Manufacturing
- Supply Chain Management
- Time Management
- Problem Solving
- Team Work
- Analytical skill
Languages
English
Full Professional
German
Limited Working
Polish
Elementary
Malayalam
Native or Bilingual
Timeline
Order Management Specialist
Philips Healthcare
10.2021 - Current
Manufacturing Production Supervisor
Apollo Tyres
02.2016 - 05.2017
Master of Science - Manufacturing Management
Wroclaw University of Science And Technology
Bachelor of Science - Mechanical Engineering Technology
Kerala University
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