Daria Knap
Suwałki,20
Overview
9
9
years of professional experience
Work History
Export Sales Agent
Paged Meble
10.2025 - Current
- I’m promoting and selling Polish-made furniture designed for public and commercial spaces. My main focus is on export sales to Scandinavian markets, especially Denmark and Norway.
Customer Service & Training Specialist
Klarna
05.2021 - 05.2025
- As a Customer Service & Training Specialist in the fintech industry, I ensured an exceptional customer experience through effective issue resolution, application testing, and fraud prevention support. I also led employee training and developed projects focused on improving service quality, efficiency, and client satisfaction.
Logistics Sales Representative
Scandinavian Express
11.2016 - 01.2021
- As a Logistics Sales Representative, I managed key client relationships and coordinated end-to-end transport operations. My role combined customer acquisition and tender preparation with daily logistics coordination, documentation oversight, and customs compliance. I focused on building long-term partnerships, ensuring operational efficiency, profitability, and exceptional service quality.
Education
Wyższa Szkoła Bankowa
Logistic, Transport And Spedition
Gdańsk, Poland01.2020
Skills
- Export & B2B Sales
- International Customer Relations
- Logistics & Transport Coordination
- Market Development (Scandinavia)
- Negotiation & Presentation Skills
- CRM & Documentation Management
- Driving license
Additional Information
https://www.linkedin.com/in/daria-knap-b1bba7198/
Languages
English
Full Professional
Polish
Native or Bilingual
Timeline
Export Sales Agent
Paged Meble
10.2025 - Current
Customer Service & Training Specialist
Klarna
05.2021 - 05.2025
Logistics Sales Representative
Scandinavian Express
11.2016 - 01.2021
Wyższa Szkoła Bankowa
Logistic, Transport And Spedition