Katarzyna Kaczmarczyk

E2E Transition program management DE scope

• Managing multiple and parallel transition projects against aligned methodology

Service-Now system enhancement process management for fullfillers & end users (~500 users)

• Collaborating with stakeholders to define system enhancement requirements, and ensuring alignment between business needs and implemented system improvements.

SSC users and generic mailboxes segregation process management (starting 2022)

• SSC testers – IT Segregation meetings management
• Developed comprehensive project plans for system implementations, resulting in clear expectations and smooth execution.
• UAT process coordination and reporting
• Change management for SSC organization (Communication, trainings, instructions)

Legacy – SC-EU migration program management for SSC organization (starting 2023)

• New SharePoint design and implementation
• DMS database migration planning and implementation in cooperation with IT Infra teams
• UAT and issue resolution coordination
• Shared drives migration planning and implementation in cooperation with ITISC team
• Database structures scoping, hypercare assistance after migration go-live
• Risk and issues management
• Operational processes adoption to systems requirements

• Planning and execution of project/transition activities, including ERPs and other tools implementation
• Managing day to day delivery against key project/transition milestones and reporting on progress
• Responsibility for project Risk and Issues management, acting as first line of issues mitigation
• Building detailed transition & implementation plans in cooperation with all parties involved (SSC, NSC, Business, GPOs, technical teams)
• Transition methodology tools standardization and enhancement
• Systems UAT coordination

• Leading implementation of Group ERP solution to National and Shared Service Centres (~ 150 FTE)
• OTRS system trainings conducting for international teams
• Developing and initiating projects, and monitoring performance
• Cross-functional teams coordination to resolve project issues and mitigate risks
• Identifing plans and resources required to meet project goals and objectives.
• SSC on-boarding process management
• Detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines

• Global Unilever Logistics reporting process ownership – harmonization and continuous improvement
• Leading change management activities for ERP system implementation on global scale
• Global process documentation workflow management – templates, tools and best practice files
• Plan and execute improvement projects for internal company clients – Supply Chain scope
• Monitor and control the work of to cross-functional international teams
• Report on progress and variances to the approved program/project baseline

• Company Product Lifecycle management process transition from Dusseldorf Ecolab R&D division to newly formed SSC in Krakow
• Trained new system users and employees in classroom type sessions to promote useful system knowledge and operations expertise.
• Performing data activities to create new and modify existing product packaging documentation projects
• New joiners onboarding process management in PL Service Centre
• Cooperation with EU Ecolab R&Ds, production, regulatory and packaging’s leaders to identify and implement required changes in PLM process

• Providing analytical support to companies projects in cooperation with cross-functional departments
• Analysis and reporting of test results
• Create new lab capabilities through the development and optimization of methods and equipment

• Controlling and maintaining the design standard of the products
• Devising reports, charts and diagrams of product processes
• Involved in solving the practical problems in the manufacture and company’s products use