Deniz Tekin
Warsaw,Wolska 15
Summary
Highly efficient in Talent Acquisition and Customer Service well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Excellent time management and problem-solving skills. Skilled in working under pressure. Eager to contribute to team success through hard work, attention to details and excellent organizational skills.
Overview
16
16
years of professional experience
Work History
Talent Acquisition Coordinator
Abbott
09.2023 - Current
- Serves as a point of contact to deliver a best-in-class experience for candidates and hiring managers at all levels.
- Maintain accurate and up-to-date requisition and candidate information in our Applicant Tracking System (ATS) Workday.
- Provide 1st level CV screen on requisitions to TA specialists.
- Ensuring that all relevant communication to managers and candidates are sent out during the recruitment process.
- Negotiates and schedules interview dates with the hiring manager and candidates and check for room availability.
- Regular follow up with the respective hiring managers and candidates to ensure timeliness of the recruitment process.
- Manage candidate interview sign-up process & prepare interview schedules; troubleshoots any problems that arise from on-site interviews.
- Ensures all hiring paperwork is filled out thoroughly and all required screening protocols completed including medical and reference checks for all new hires as well as, psychometric tests and background checks when required.
- Streamlined talent acquisition processes by implementing innovative recruitment strategies and tools.
Junior Associate, Talent Acquisition EMEA
IQVIA
04.2022 - 07.2023
- Build and maintain relationships with hiring managers and candidates while continuously improving the candidate experience
- Manage the candidate process in Applicant Tracking System (Workday)
- Develop strong and effective team relationship with HR team
- Assist with the development of specific recruiting plans to meet staffing requirements for assigned business units or departments
- Provide guidance to line management and members of the HR team on recruiting matters
- Provide reports and maintain data on recruiting activities as required
- Support recruiters by scheduling interviews and interview coordination, assist the interview process
- Additional project work on an as needed basis
- Received the Employee of the Month award in the last 9 months.
Customer Service and Social Media Specialist
H&M | Hennes & Mauritz
07.2019 - 03.2022
- Resolved customer complaints via phone, e-mail, or social media
- Compiled reports on overall customer satisfaction
- Assisted with crisis management, bad reviews, and negative news communications and answered posts quickly and monitoring responses
- Generated, edited, published, and shared content daily
- Trained newcomers
- Received the Employee of the Month award multiple times.
Customer Relations and Education Consultant
WALL STREET ENGLISH TURKEY
11.2014 - 08.2017
- Kept track of students' study records on a daily, weekly, and monthly basis by using CRM
- Supported sales team by selling the education packages to new and existing students
- Provided solutions-based responses to customer complaints and problems.
Receptionist
MAGIC SUN HOTEL
06.2013 - 09.2013
- Welcomed and allocated guests, check in and check out
- Helped with their special requests and resolved their problems
- Handled payments and admission documentation.
Staff Team Lead
CHIMNEY CORNER CAMPS FOR GIRLS - the YMCA
06.2009 - 09.2009
- Organized staff member's workflow and responsibilities
- Followed proper handling and sanitation procedures to comply with food safety standards.
Education
Master of Arts - International Relations - Global Studies
University of Wroclaw
WroclawBachelor of Arts - Tourism Management
Akdeniz University
AntalyaSkills
- Workday
- Microsoft Office
- SAP
- Attention to detail
- Organization and Scheduling
- Time management
- Teamwork
- Solution oriented
- Interpersonal skills
- Applicant tracking systems
- Strong communication
- Reference checks
- Interview scheduling
- Organizational skills
- Problem-solving
- Screening resumes
Languages
Turkish
Proficient
C2
English
Proficient
C2
Polish
Elementary
A2
Timeline
Talent Acquisition Coordinator
Abbott
09.2023 - Current
Junior Associate, Talent Acquisition EMEA
IQVIA
04.2022 - 07.2023
Customer Service and Social Media Specialist
H&M | Hennes & Mauritz
07.2019 - 03.2022
Customer Relations and Education Consultant
WALL STREET ENGLISH TURKEY
11.2014 - 08.2017
Receptionist
MAGIC SUN HOTEL
06.2013 - 09.2013
Staff Team Lead
CHIMNEY CORNER CAMPS FOR GIRLS - the YMCA
06.2009 - 09.2009
Master of Arts - International Relations - Global Studies
University of Wroclaw
Bachelor of Arts - Tourism Management
Akdeniz University
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