As an experienced IT Business Analyst with nearly a decade of technical expertise, I have successfully managed complex cross-functional projects with a focus on delivering high-quality technical and operational outcomes. Utilizing Agile methodologies, I prioritize stakeholder engagement throughout all stages of the project, ensuring efficient and timely delivery. My passion lies in requirements elicitation, and I am committed to diving deep into the system to establish end-to-end impacts. My ability to view problems from multiple perspectives ensures that the products delivered meet customer satisfaction and are fit for purpose. I bring a wealth of proven experience in E-commerce, specifically with Salesforce Commerce Cloud and Shopify, as well as in FMCG, Game development, and Telecom solutions, including SDN/NFV.
Telecommunication (NetCracker):
Game development (Wargaming):
Ecommerce (Astound Commerce):
Shopify application (Astound Commerce):