DERYA AKBABA
Business Development Manager
Poznan
Summary
Enthusiastic Business Development Manager in Logistics sector intents to contribute to team success through hard work, attention to details and excellent organizational skills. Clear understanding of international sales & logistics processes, warehousing and intermodal transportation via prior experiences. Motivated to learn, grow and excel in Supply Chain Management.
Overview
9
9
years of professional experience
6
6
years of post-secondary education
5
5
Certifications
3
3
Languages
Work History
Business Development Manager
Express Heroes
Poznan
08.2023 - Current
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Built relationships with customers and community to establish long-term business growth.
Logistics Operations Chief
Reysaş Logistics
Istanbul
11.2020 - 04.2022
- Besides of the listed ongoing Operations Specialist duties, after getting a promotion and started working as an Operations Chief;
- I have managed 4 of my colleagues who were responsible of the EU part of our operation. I was in a role of sharing the duties between them in equal terms considering their abilities and understanding their demands to motivate them.
- I was in a close contact with the managing team and was sharing daily report with them regarding my and my team members’ ongoing projects.
- I have regularly searched for saving possibilities on the costs and checked the monthly invoices with my team to increase the efficiency considering the dynamics and current changes on our routes.
Logistics Operations Specialist
Reysaş Logistics
Istanbul
09.2019 - 11.2020
- I have managed and coordinated of intermodal shipments (including rail and road transportation) between Turkey and various hubs/warehouses/cross docks which are located in Europe countries for the clients as Toyota, BSH, Borealis GMBH, Sumitomo, Beko, Vitra, Arcelik, Vaillant etc. The main goods which has transported regularly according to the daily/weekly and monthly plans were usually raw materials, automotive parts and home appliances. Besides of these clients, I experienced the transportation process of FMCG goods of the CCC(continental confectionary company).
- I have conducted the cross dock and factory operations of Toyota based on Just-In-Time / lean manufacturing system. Therefore, the deadlines and manifest dates of the goods were so critical to ensure the production without any stop.
- I have worked closely and were 24/7 in contact with the rail providers/ terminals and the truckers located in the main hubs in both Turkey and EU countries(usually in Germany,Poland, Czechia, Hungary, Slovakia, Austria) to assure effective execution of defined processes and the goods’ transportation.
- I was in regular contact with the clients through mail/phone besides of the online weekly meetings and I have shared daily/weekly Excel reports with them in order to meet their requirements.
- I have investigated and resolved customer complaints -if any- to foster satisfaction and to increase the delivery efficiency by creating optimization among projects and by applying Root Cause Analyses.
International Sales and Logistics Specialist
Timsan Ground Support Equipments Inc
Istanbul
06.2018 - 09.2019
- I have provided the right Ground support equipment(GSE) products, services and solutions to meet the needs and expectations of the customers by preparing technical/commercial offers,
- I followed all purchasing activities and I had a role to collect the datas from the purchasing, R&D and production departments’ in order to crosscheck the feasibility of the project with the managing team.
- I was in a role to follow all the public tenders around world, preparing tender pricing and participating GSE projects,
- I was responsible to perform export/import processes in order to meet the confirmed delivery dates in a timely and effective manner,
- I was responsible arranging all import/export & customs paper works. Therefore, I was in close contact with the customs offices in TR and abroad.
- I have provided information to the customers by mail/phone as after sales support and have shared “maintenance and processing” details with them regarding the purchased equipment.
Project Management Intern
Università degli Studi di Salerno
Salerno
09.2017 - 01.2018
- I was studying in the Lab of the Industrial Engineering with the other interns and learnt preparing PERT/CPM methods through MS Project program and performed some examples jointly with the classmates.
- I have traveled Italy to learn about their socio-cultural situation and joined some workshops to learn about Italian cuisine.
Engineering Intern
Universidad de Castilla, La Mancha
Ciudad Real
06.2017 - 09.2017
- Since it was the summer season, I have got remote/online classes from the related tutor about Promodel simulation program which support to create supply chain, warehouse, factory, office simulations. I have developed a basic factory model on Promodel.
- I have started to learn Spanish language.
- I have traveled country and joined social events to improve my communication in English/Spanish.
Manufacturing Intern
Gural Porselen
Kutahya
07.2014 - 08.2014
- I have followed all the processes at the factory about the porcelain production by spending days in each departments as; process control, preparing clay from stones, shaping (press, casting, lathe etc.), baking, glazing in order to understand factory’s production line,
- I have prepared work flow diagram and fishbone diagrams for each product after my observation.
Education
Bachelor of Industrial Engineering -
Dumlupinar University
09.2011 - 05.2017
Skills
MS Office, MS projectBusiness DevelopementProblem SolvingSupply and Logistics Planning
Customer Relationship Management
Team Operations
Product and service sales
Certification
Lean Management, Kaizen, Poka Yoke and 6 Sigma / issued by TSC Academy
Hobies
- Painting and designing
- Sustainable fashion
- Sewing
- Yoga
- Psychology and mindfulness
Timeline
Business Development Manager
Express Heroes
08.2023 - Current
Garment technical drawing by Enstitu Ismek - 80 hours
07-2023
Fabric texture coloring by Enstitu Ismek - 32 hours
07-2023
From A1 to C2 Spanish course on Udemy by Siner Academy (ongoing)
11-2022
Logistics Operations Chief
Reysaş Logistics
11.2020 - 04.2022
Logistics Operations Specialist
Reysaş Logistics
09.2019 - 11.2020
International Sales and Logistics Specialist
Timsan Ground Support Equipments Inc
06.2018 - 09.2019
Lean Management, Kaizen, Poka Yoke and 6 Sigma / issued by TSC Academy
05-2018
Project Management Intern
Università degli Studi di Salerno
09.2017 - 01.2018
Engineering Intern
Universidad de Castilla, La Mancha
06.2017 - 09.2017
C1 English Certificate / issued by Bosphorus English House in accordance with the CEFR
05-2015
Manufacturing Intern
Gural Porselen
07.2014 - 08.2014
Bachelor of Industrial Engineering -
Dumlupinar University
09.2011 - 05.2017