Summary
Overview
Work History
Education
Skills
Certification
Languages
Consent
Timeline
Generic

Devang Patel

Warsaw

Summary

AML/KYC Specialist with 3.8 years of experience in financial crime compliance and customer due diligence, expert in mitigating money laundering and terrorist financing risks through transaction monitoring and regulatory adherence. My key achievements include maintaining a 98% quality score in case processing at NatWest Group and identifying and escalating over 65 high-risk transactions for SARs filings. As an AML Specialist position at NatWest Group, where I bring my financial crime compliance and customer due diligence skills to support organizational mission of reducing financial crime and ensuring regulatory compliance.

Overview

12
12
years of professional experience
1
1
Certification

Work History

AML Specialist (Correspondent Banking)

NatWest Group
07.2023 - 06.2025
  • Conducted CDD and EDD for corporate clients, ensuring AML/KYC compliance and mitigating financial crime risks.
  • Performed ongoing monitoring and periodic reviews, aligning client activity with internal policies and regulations.
  • Applied risk-based approach to assess client profiles, verify source of funds, and review cross-border/import transactions.
  • Executed counter party verification and assessed client risk based on jurisdiction, business nature, and transaction patterns/behavior and risk assessment.
  • Identified and corrected CDD processing errors, maintaining 98% quality in case handling.
  • Flagged and escalated 65+ high-risk transactions, supporting filing of 3+ SARs in line with regulatory standards.
  • Acted as liaison between clients, management, and SMEs, escalating high-risk cases for timely resolution.
  • Delivered training sessions for new team members to support faster on-boarding and performance.
  • Rework Project (03/2023 – 07/2023): Conducted internal data checks to ensure accuracy and compliance with internal standards.

Senior Operation Analyst (CDDR)

NatWest Group
11.2022 - 07.2023

AML Operation Analyst (CDDR)

NatWest Group
11.2021 - 10.2022

Senior Advisor - Customer Services

Regal Cinemas - (USA)
09.2018 - 12.2021
  • To assist customers regarding online issues for bookings of cinemas and for membership.
  • To maintain customer records by updating account information.
  • To maintain financial accounts and direct debits for membership of cinema.
  • To give training to Junior team members and also to new employees.
  • To resolve product or service problems of customer's complaint; determining cause of problem; selecting and explaining best solution to solve problem; expediting correction or adjustment; following up to ensure resolution.
  • Awarded “The passion for people award” for best quality of work in annual award function.
  • Awarded “Outstanding agent of year” for best performance.
  • Delivered training sessions for new team members to support faster on-boarding and performance.

Customer Services Specialist

Cineworld Cinemas Ltd - (UK)
04.2018 - 09.2018

Customer Services Advisor

Cineworld Cinemas Ltd - (UK)
10.2017 - 03.2018

Junior Accountant Cum Admin Assistant

S.Acharya & Co. (Chartered Accountant Firm)
07.2013 - 05.2015
  • Supported day-to-day bookkeeping and financial data entry, ensuring accuracy in recording transactions and maintaining up-to-date ledgers
  • Prepared and processed data entry invoices, receipts, and payments, contributing to smooth financial operations and timely reporting.
  • Reconciled bank statements and maintained accurate records for accounts payable and receivable, supporting audit readiness and financial transparency.
  • Implemented organized record filing system, improving document retrieval and administrative efficiency.
  • Managed front-desk operations, including handling multi-line phone system, routing calls, and greeting clients and visitors with professionalism.
  • Addressed client inquiries and concerns via phone and email, demonstrating strong conversation and problem-solving skills.

Education

MBA - Finance Management

Alcide De Gasperi Higher School of Euroregional Ec
Warsaw, Poland
03-2018

B.Com. - Financial Management

The Maharaja Sayajirao University of Baroda
Gujarat, India
11-2013

Diploma In Accountancy - Finance And Accounting

Alembic High School
Gujarat, India
03-2011

Skills

  • Quick learner
  • Problem solving
  • Decision making
  • Self-motivation
  • Teamwork oriented
  • Eagerness to learn
  • Client communication
  • Strong time management
  • Ability to perform under pressure
  • Accuracy and strong attention to details
  • Microsoft Office: Excel, Word, Power Point
  • Good analytical thinking and organizational skills

Certification

ICA Associate Membership, 2024 - 2025

Languages

English
Advanced
C1

Consent

I consent to the processing of my personal data for the purposes of the recruitment process in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals, regarding the processing of personal data and on the free movement of such and the repeal of Directive 95/46/EC (GDPR).

Timeline

AML Specialist (Correspondent Banking)

NatWest Group
07.2023 - 06.2025

Senior Operation Analyst (CDDR)

NatWest Group
11.2022 - 07.2023

AML Operation Analyst (CDDR)

NatWest Group
11.2021 - 10.2022

Senior Advisor - Customer Services

Regal Cinemas - (USA)
09.2018 - 12.2021

Customer Services Specialist

Cineworld Cinemas Ltd - (UK)
04.2018 - 09.2018

Customer Services Advisor

Cineworld Cinemas Ltd - (UK)
10.2017 - 03.2018

Junior Accountant Cum Admin Assistant

S.Acharya & Co. (Chartered Accountant Firm)
07.2013 - 05.2015

MBA - Finance Management

Alcide De Gasperi Higher School of Euroregional Ec

B.Com. - Financial Management

The Maharaja Sayajirao University of Baroda

Diploma In Accountancy - Finance And Accounting

Alembic High School

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