Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Diana Borysova

Diana Borysova

Warsaw

Summary

Finance professional with over 8 years of experience in Treasury, Accounting, and Financial Operations within international environments. Proficient in SAP and Excel, with proven ability to coordinate with multiple stakeholders and auditors. Multilingual communicator (EN, PL, DE, UA, RU) recognized for adaptability in dynamic business settings.

Overview

9
9
years of professional experience

Work History

Treasury Specialist

ALSO Sp. z o.o.
10.2023 - 09.2025
  • Performed daily payment processing in SAP: payment runs, SOA comparison, bank account reconciliation, to ensure accuracy and compliance.
  • Coordinated with Back Office and Controllers to explain and clear open items on the balance sheet.
  • Prepared documentation for internal/external audits, supporting SOX controls and compliance checks.
  • Managed month-end closing activities in SAP: posting, account reconciliation, and reporting.
  • Ensured accuracy of daily cash position reporting for effective decision-making.

Contact Fulfillment Analyst

Amadeus sp. z o.o.
03.2021 - 04.2023
  • Supported financial and data reconciliation processes for international B2B partners.
  • Ensured accuracy and compliance in documentation and reporting in English and German.
  • Cooperated with global teams, reducing case resolution time by 20%.
  • Collaborated with cross-functional teams to streamline processes and enhance project outcomes.
  • Mentored junior analysts, fostering skill development and ensuring adherence to best practices.

OTC Specialist

Diebold Nixdorf Polska
04.2018 - 02.2021
  • Processed and validated financial transactions and reconciliations in SAP.
  • Supported month-end close by preparing account statements and forwarding accurate data to Controlling.
  • Maintained a 99% accuracy rate in financial data reporting.
  • Collaborated with cross-functional teams to streamline project workflows.
  • Trained and mentored junior staff on best practices and procedures.
  • Managed troubleshooting processes, ensuring timely resolution of technical issues.

Customer Service Specialist

Armatis-LC (Wizzair Project)
03.2017 - 04.2018
  • Provided support to German- and English-speaking clients, including case documentation and official reporting.
  • Resolved customer inquiries and complaints effectively, enhancing overall satisfaction levels.
  • Handled escalated calls calmly, finding resolutions that satisfied both the company and the customer''s needs.
  • Managed high call volume while maintaining a courteous and professional demeanor.
  • Enhanced customer satisfaction by resolving issues promptly and professionally.

Education

Bachelor of Arts - Tourism and Recreation

High School of Tourism and Recreation
07.2017

Middle school diploma - undefined

Middle School #296
05.2014

Skills

  • Time management
  • Team collaboration
  • Cash management expertise
  • Decision-making confidence
  • Continuous improvement mindset
  • ERP system experience
  • Financial analysis proficiency

Languages

Russian (C2)
Ukrainian (C2)
Polish (C1)
German (B2)
English (C1)

Timeline

Treasury Specialist

ALSO Sp. z o.o.
10.2023 - 09.2025

Contact Fulfillment Analyst

Amadeus sp. z o.o.
03.2021 - 04.2023

OTC Specialist

Diebold Nixdorf Polska
04.2018 - 02.2021

Customer Service Specialist

Armatis-LC (Wizzair Project)
03.2017 - 04.2018

Middle school diploma - undefined

Middle School #296

Bachelor of Arts - Tourism and Recreation

High School of Tourism and Recreation

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Diana Borysova