Diana Motorna

1. Daily Operations Management:
- Overseeing the smooth operation of the store, ensuring shelves are stocked, products are fresh, and customer service is efficient.
- Managing and coordinating deliveries to ensure a well-stocked store.

2. Staff Management:
- Hiring, training, and supervising store employees. Ensuring they meet the standards set by Żabka, including customer service, cleanliness, and operational efficiency.
- Scheduling shifts and handling employee concerns.

3. Customer Engagement:
- Interacting with customers and providing excellent service to foster loyalty.
- Handling complaints, suggestions, and feedback to enhance the shopping experience.

4. Financial Management:
- Monitoring sales performance, managing cash flow, and controlling expenses.
- Handling accounting, tracking profits, and ensuring the business remains profitable while meeting franchise requirements.

5. Marketing and Promotions:
- Implementing promotions and discounts provided by Żabka, while also customizing store offerings to suit local preferences.
- Managing in-store displays and promotional materials to attract more customers.

6. Compliance with Franchise Guidelines:
- Ensuring that your store follows all the operational guidelines, quality standards, and policies set by the Żabka franchise.
- Staying updated with new offerings, store layout designs, and company-wide changes.