Dmytro Fedorovych

Leveraged marketing skills honed at Ptaszyl Restaurant to successfully implement marketing strategies at Puente Restaurant:

• Took initiative to develop and implement a comprehensive marketing strategy for the restaurant.
• Created and launched new special offers and promotions to attract customers.
• Redesigned the restaurant menu to improve its visual appeal and highlight popular dishes.
• Optimized the restaurant's online presence by improving the website and social media content.
• Successfully increased restaurant revenue by 30% through these marketing efforts.

Gained three years of experience as a Host at Ptaszyl Restaurant. It has equipped me with strong interpersonal, communicational and organizational skills. In this role I I successfully gained the following competence:

• Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
• Used cash registers and credit card machines to cash out customers.
• Answered customer questions about hours, seating, and menu information.
• Trained new host staff members on company policies, procedures, and best practices to maintain consistent service standards across shifts.
• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
• Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
• Opened and closed seating sections according to volume of guests.
• Promoted business loyalty by fostering positive customer relationships.

• Greeted and welcomed guests upon arrival, creating a positive and inviting atmosphere.
• Promoted club events and special offers to attract new customers and increase attendance.
• Maintained a safe and secure environment by monitoring guest behavior and addressing any issues promptly.
• Resolved guest complaints and inquiries in a professional and timely manner.