MS Office Full Package
Dmytro Kravchenko
Numismatic Specialist/Precious Metal Investment Consultant
Warsaw,Mazowieckie
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
4
4
Languages
Work History
E-Commerce Specialist
Ohszop LLC
Sheridan, WY, USA
05.2020 - Current
- Developed key operational initiatives to drive and maintain substantial business growth.
- Cultivated forward-thinking, inclusive and performance-oriented business culture to lead industry in innovation and push progress.
- Negotiated terms of business acquisitions to increase business base, solidify market presence and diversify offerings.
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Spearheaded initiatives to better target business metrics tracking and improve decision-making with real-time data.
- Supported loss prevention goals by monitoring shopper behavior.
- Contributed to design and setup of merchandise displays promoting key products, creating aesthetically pleasing arrangements to attract customer attention.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Uploaded digital media to online storefront, auction sites or other shopping Web sites for advertising purposes.
- Collaborated with supply vendors and distributors to purchase supplies in bulk with favorable discounts.
- Promoted products in online communities through weblog or discussion-forum postings, e-mail marketing programs or online advertising.
- Developed successful online sales operations from scratch by establishing and following strategic vision, mission and operational plans.
- Managed financial tracking, inventory coordination and social media marketing.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Carried out day-to-day duties accurately and efficiently.
- Prepared variety of different written communications, reports and documents.
- Maintained documentation for all purchases.
- Maximized value from business processes to eliminate inefficiencies and reduce costs.
- Managed cost reduction projects to meet budget and achieve healthier cost-base, while creating lasting competitive advantage.
Precious Metal Investment Consultant
VP CoinArt Sp.z.o.o. Sp.k
Warsaw , Poland
03.2015 - 05.2020
- Increased customer satisfaction by resolving issues.
- Worked with customers to understand needs and provide excellent service.
- Developed and maintained courteous and effective working relationships.
- Conducted research, gathered information from multiple sources and presented results.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Exceeded goals through effective task prioritization and great work ethic.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Collaborated with team members to achieve target results.
- Used coordination and planning skills to achieve results according to schedule.
- Precious metal and numismatic coins investment consultation.
- Creating investment portfolio
- Raised money to complete business development projects such as mergers and company purchases.
- Researched companies and prepared presentations for management and prospective buyers.
- Contacted potential clients to pursue sales and gather funds.
- Kept client financial plans optimized for current market trends and economic conditions.
- Maintained excellent attendance record, consistently arriving to work on time.
- Gathered data and built financial models around key metrics.
- Guided clients through compiling important financial histories and documentation for evaluation.
- Met with clients to generate new business and negotiate contracts.
- Generated status reports, brief books and IPO pitches.
Sales and Account Representative
VP CoinArt Sp.z.o.o.Sp.k
Warsaw , Poland
11.2014 - 03.2015
- Processed client payments and updated accounts.
- Proposed available products and solutions to meet diverse requirements.
- Oversaw account services for key regional clients.
- Communicated updates regarding business proposals, contracts and current projects.
- Drove sales by developing exceptional customer rapport to foster satisfaction.
- Contacted customers to assess satisfaction and current needs.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Contributed to event marketing, sales and brand promotion.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Prepared and deliver customer sales quotes.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Drove store revenue by offering customers accessories and related purchases to complete selections.
- Generated advertising brochure for vendor use.
- Exceptional computer skills
- Consulted with businesses to supply accurate product and service information.
- Negotiated prices, terms of sales and service agreements.
- Built relationships with customers and community to promote long term business growth.
Office Administrative Assistants
V&V CoinArt Sp.z.o.o
Warsaw, Poland
09.2013 - 11.2014
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Drove operational improvements which resulted in savings and improved profit margins.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Exceeded goals through effective task prioritization and great work ethic.
- Collaborated with team members to achieve target results.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Monitored company inventory to keep stock levels and databases updated.
- Prepared variety of different written communications, reports and documents.
- Maintained excellent attendance record, consistently arriving to work on time.
- Created plans and communicated deadlines to complete projects on time.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
Bachelor of Arts - Business Administration
Łazarski University
Warsaw 10.2009 - 09.2013
Skills
Client Relationship Development
Cost-benefit analysis
Discount negotiation
Shipping management
Training and Development
Critical Thinking
Inventory coordination
Decision Making
Interpersonal Communication
Teamwork and Collaboration
Self-Motivated
Investment analysis
Investment strategies
Investment Management
Analyzing investment opportunities
Multi-line phone talent
International sales support
Money handling abilities
Creative problem solving
Strategic sales knowledge
Shipping procedures understanding
Contract negotiations
Shipping coordination
Product and service sales
Cash Handling
Attention to Detail
Good Telephone Etiquette
Multitasking Abilities
Cultural Awareness
Verbal and written communication
Sales and marketing
Contract Management
Negotiation
Business planning
Project Management
Business administration
Creative merchandising
Software
Windows
OSX
Adobe Photoshop
Davinci Resolve
Interests
Rare Coins
Crypto/NFT
Rare/Tuning Cars
Antiques
Painting
Sculpture
Modern Art
Extreem Sports
Timeline
E-Commerce Specialist
Ohszop LLC
05.2020 - Current
Precious Metal Investment Consultant
VP CoinArt Sp.z.o.o. Sp.k
03.2015 - 05.2020
Sales and Account Representative
VP CoinArt Sp.z.o.o.Sp.k
11.2014 - 03.2015
Office Administrative Assistants
V&V CoinArt Sp.z.o.o
09.2013 - 11.2014
Bachelor of Arts - Business Administration
Łazarski University
10.2009 - 09.2013