MS Office Full Package
Dmytro Kravchenko
Numismatic Specialist/Precious Metal Investment Consultant
Warsaw,Mazowieckie
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
4
4
Languages
Work History
E-Commerce Specialist
Ohszop LLC
Sheridan, WY, USA
05.2020 - Current
- Developed key operational initiatives to drive and maintain substantial business growth.
- Cultivated forward-thinking, inclusive and performance-oriented business culture to lead industry in innovation and push progress.
- Negotiated terms of business acquisitions to increase business base, solidify market presence and diversify offerings.
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Spearheaded initiatives to better target business metrics tracking and improve decision-making with real-time data.
- Supported loss prevention goals by monitoring shopper behavior.
- Contributed to design and setup of merchandise displays promoting key products, creating aesthetically pleasing arrangements to attract customer attention.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Uploaded digital media to online storefront, auction sites or other shopping Web sites for advertising purposes.
- Collaborated with supply vendors and distributors to purchase supplies in bulk with favorable discounts.
- Promoted products in online communities through weblog or discussion-forum postings, e-mail marketing programs or online advertising.
- Developed successful online sales operations from scratch by establishing and following strategic vision, mission and operational plans.
- Managed financial tracking, inventory coordination and social media marketing.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Carried out day-to-day duties accurately and efficiently.
- Prepared variety of different written communications, reports and documents.
- Maintained documentation for all purchases.
- Maximized value from business processes to eliminate inefficiencies and reduce costs.
- Managed cost reduction projects to meet budget and achieve healthier cost-base, while creating lasting competitive advantage.
Precious Metal Investment Consultant
VP CoinArt Sp.z.o.o. Sp.k
Warsaw , Poland
03.2015 - 05.2020
- Increased customer satisfaction by resolving issues.
- Worked with customers to understand needs and provide excellent service.
- Developed and maintained courteous and effective working relationships.
- Conducted research, gathered information from multiple sources and presented results.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Exceeded goals through effective task prioritization and great work ethic.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Collaborated with team members to achieve target results.
- Used coordination and planning skills to achieve results according to schedule.
- Precious metal and numismatic coins investment consultation.
- Creating investment portfolio
- Raised money to complete business development projects such as mergers and company purchases.
- Researched companies and prepared presentations for management and prospective buyers.
- Contacted potential clients to pursue sales and gather funds.
- Kept client financial plans optimized for current market trends and economic conditions.
- Maintained excellent attendance record, consistently arriving to work on time.
- Gathered data and built financial models around key metrics.
- Guided clients through compiling important financial histories and documentation for evaluation.
- Met with clients to generate new business and negotiate contracts.
- Generated status reports, brief books and IPO pitches.
Sales and Account Representative
VP CoinArt Sp.z.o.o.Sp.k
Warsaw , Poland
11.2014 - 03.2015
- Processed client payments and updated accounts.
- Proposed available products and solutions to meet diverse requirements.
- Oversaw account services for key regional clients.
- Communicated updates regarding business proposals, contracts and current projects.
- Drove sales by developing exceptional customer rapport to foster satisfaction.
- Contacted customers to assess satisfaction and current needs.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Contributed to event marketing, sales and brand promotion.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Prepared and deliver customer sales quotes.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Drove store revenue by offering customers accessories and related purchases to complete selections.
- Generated advertising brochure for vendor use.
- Exceptional computer skills
- Consulted with businesses to supply accurate product and service information.
- Negotiated prices, terms of sales and service agreements.
- Built relationships with customers and community to promote long term business growth.
Office Administrative Assistants
V&V CoinArt Sp.z.o.o
Warsaw, Poland
09.2013 - 11.2014
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Drove operational improvements which resulted in savings and improved profit margins.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Exceeded goals through effective task prioritization and great work ethic.
- Collaborated with team members to achieve target results.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Monitored company inventory to keep stock levels and databases updated.
- Prepared variety of different written communications, reports and documents.
- Maintained excellent attendance record, consistently arriving to work on time.
- Created plans and communicated deadlines to complete projects on time.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
Bachelor of Arts - Business Administration
Łazarski University
Warsaw 10.2009 - 09.2013
Skills
Client Relationship Development
undefinedSoftware
Windows
OSX
Adobe Photoshop
Davinci Resolve
Interests
Rare Coins
Crypto/NFT
Rare/Tuning Cars
Antiques
Painting
Sculpture
Modern Art
Extreem Sports
Timeline
E-Commerce Specialist
Ohszop LLC
05.2020 - Current
Precious Metal Investment Consultant
VP CoinArt Sp.z.o.o. Sp.k
03.2015 - 05.2020
Sales and Account Representative
VP CoinArt Sp.z.o.o.Sp.k
11.2014 - 03.2015
Office Administrative Assistants
V&V CoinArt Sp.z.o.o
09.2013 - 11.2014
Bachelor of Arts - Business Administration
Łazarski University
10.2009 - 09.2013
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