Dobrochna Łacwik
Analog Astronaut LunAres Mission 4
Zielona Góra
Profil zawodowy
Neuropsychology and experimental approach to human psychological functioning cover the main area of my academic interests. Having spent my thirties in Scotland working at remotely located hostels sharpened my problem solving skills and ability to rest, especially under duress. I enjoy the challenge of solving complex tasks and living within limited resources. Also, my training and personal experience primed me for genuine openness and negotiation within group interactions. Hope to bring the above and more to Mission4.
Podsumowanie
10
10
years of professional experience
6
6
years of post-secondary education
Doświadczenie
Hostel Assistant
Hostelling Scotland
Oban, Tobermory, Crianlarich, Inveraray
2012.04 - 2022.09
- Actively listened to customers to fully understand requests and address concerns.
- Exceeded goals through effective prioritisation and consistent work ethic.
- Organised files to support efficiency and traceability.
- Achieved service time and quality targets.
- Resolved customer queries and problems using effective communication and providing step-by-step solutions.
- Diffused challenging situations using conflict management techniques.
- Collaborated with team members to achieve target results.
- Operated tills to accurately process cash and credit card transactions.
Wykształcenie
Masters - Psychology
Uniwersytet Zielonogórski
Zielona Góra 2020.10 - Current
Umiejętności
- Analytical and critical thinking
- Negotiation techniques
- Health and safety awareness
- Resourcefulness
- Meticulous eye for detail
Languages
Polski
First language
English
Advanced
C1
German
Beginner
A1
Zainteresowania
- hiking, JG Ballard's and M Atwood's novels
Oś czasu
Masters - Psychology
Uniwersytet Zielonogórski
2020.10 - Current
Hostel Assistant
Hostelling Scotland
2012.04 - 2022.09