Dominika Binkowska
Summary
Accounts Payable Process Lead with 8+ years of experience in finance operations within shared services environments. Proven track record in managing AP processes, leading teams, and ensuring SLA/KPI delivery across international markets, including LATAM region. Strong expertise in process improvements, audits support, and stakeholder management. Experienced in leading teams of up to 8 FTE and working in dynamic, multicultural environments.
Overview
11
11
years of professional experience
Work History
Process Lead - AP LATAM
Clariant Services
06.2022 - Current
- Leading Accounts Payable processes for LATAM region, ensuring SLA and KPI compliance
- Acting as backup for Cluster Manager and supporting daily operations
- Driving and implementing process improvement initiatives (standardization, optimization)
- Managing knowledge transfer and onboarding of new team members
- Monitoring process performance and identifying risks and improvement areas
- Supporting internal and external audits, ensuring compliance with internal controls
- Collaborating with stakeholders and maintaining strong client relationships
Finance & Accounting Team Leader (Team size: 8 FTE)
Infosys Poland
03.2022 - 05.2022
- Managing team performance and ensuring SLA delivery
- Monitoring service risks and implementing mitigation actions
- Supporting and mentoring team members in daily operations
- Handling client communication and managing escalations
- Providing operational support and ensuring service quality
Accounts Payable Manager (Team size: 5 FTE)
Wella
10.2021 - 02.2022
- Managing AP team and overseeing end-to-end AP processes
- Ensuring SLA/KPI targets are met
- Leading knowledge transfer and transition activities
- Monitoring risks and implementing process improvements
- Managing client relationships and handling escalations
- Supporting team development and performance management
AP Specialist / Senior AP Specialist / Assistant Manager AP
Clariant Services
07.2015 - 09.2021
- Processing and reviewing invoices (PO and non-PO)
- Supporting month-end closing activities
- Preparing reports and maintaining documentation
- Participating in process improvement projects
- Conducting knowledge transfer and training new employees
- Supporting people management activities (onboarding, scheduling, coordination)
Education
Postgraduate Studies - Psychology in Business
University of Łódź
Master of Science - Communication
Clark University
BA - Spanish Philology
University of Łódź
Skills
- Accounts Payable
- Invoice processing
- SLA & KPI management
- Process improvement & optimization
- Team management
- Stakeholder management
- Audits & internal controls
- Knowledge transfer & training
- Risk identification and mitigation
- SAP S/4HANA
- Microsoft Excel
- MS Office
Languages
English
Advanced
C1
Spanish
Advanced
C1
Systems and Tools
- SAP S/4HANA
- Microsoft Excel (Pivot Tables, VLOOKUP)
- MS Office
Timeline
Process Lead - AP LATAM
Clariant Services
06.2022 - Current
Finance & Accounting Team Leader (Team size: 8 FTE)
Infosys Poland
03.2022 - 05.2022
Accounts Payable Manager (Team size: 5 FTE)
Wella
10.2021 - 02.2022
AP Specialist / Senior AP Specialist / Assistant Manager AP
Clariant Services
07.2015 - 09.2021
Postgraduate Studies - Psychology in Business
University of Łódź
Master of Science - Communication
Clark University
BA - Spanish Philology
University of Łódź