Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline

DOMINIKA PIGAL

Warsaw,14

Summary

Strategic and results-oriented business leader with experience in strategy, planning and operations. Skilled in developing and executing business plans to maximize profitability, streamline operations and maintain compliance with industry regulations. Proven people leader motivates and optimizes staff performance and productivity.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Senior HR and Talent Management Director

AECOM
10.2022 - Current

HR Processes & Systems

·- Oversee and decide about global HR systems (requirements gathering, design, development, implementation, maintenance, user support, and upgrades – focus on customer satisfaction, compliance with standards and continuous improvement).

- Set the projects’ roadmap based on business needs, customer satisfaction, market innovations. Collaborate with global, regional, country HR, business and IT - implementation / upgrades of HR processes and systems / tools.

- Provide expertise on HR processes and systems and set the direction of digital agenda in HR area

- Lead successfully a team by setting strategic goals aligned with business strategic objectives

Leadership

- Lead, develop, build global diverse HR team and assure well measured high efficiency (KPIs). Promote collaboration, continuous improvement and development in 70/20/10 model.

- Create and implement strategic roadmap aligned with the business strategy and objectives (including the resources and budget) and following the trends and best practices. Focus on short term and long term excellence and competitiveness.

- Support the CEO and business leadership team lead the business by raising and allocating financial resources in short term and long term perspective

Stakeholder and Vendor Management

·- As the first point of contact, build strong relationships with stakeholders (HR, business, technical support) based on trust and collaboration

- Lead and facilitate regular collaboration and consensus within cross-functional project groups working on identified issues and business needs addressing

·- Manage collaboration with other HR Teams, external vendors and partners (negotiations, SLAs, contracts, timely and high quality delivery, risk mitigation plans)

Workflow, Reporting & Analysis

·- Develop and promote reports, dashboards to provide business leaders with insights from talent data, performance management.

HR Director, Transformation and Operations Head

AECOM
10.2021 - 09.2022

Operations

- Identify and address short-term and long-term transformation needs reflecting business strategy in collaboration with Global and Regional stakeholders representing business and HR

- Lead regional HR teams and CoEs, project teams - cross functional and virtual teams, manage HR Managers with diverse profiles and experience

- Lead and upskill Employee Relations Team

Transformation

- Design and execute integration of European Region with India including people strategy, organizational culture, technological support, processes and procedures.

- Develop change management practice within HR (collaboration, communication and engagement building tools, digital channels) and identifying collaboration and synergy opportunities (building connections with digital, communication, finance, operations)

- Improve collaboration across HR function in 10 countries to optimize and cultivate HR innovation and effectiveness, setting up continuous improvement mindset in People Services, HR Operations, Talent Management, Talent Acquisition, Compensation & Benefits

- Lead the entire processes of business closing (example - business in Russia)

HR, Western Europe HR Head

AECOM
10.2020 - 09.2021
  • Identify short-term and long-term hiring needs reflecting business strategy and objectives
  • Provide support and expertise for management team, staff, people leaders on day-to-day issues (coaching, mentoring support)
  • Set performance standards and evaluate local HR teams
  • Manage HRBP Team, Compensation & Benefits, Talent Acquisition, Talent Management, Administration
  • Review and continuously improve onboarding process in compliance with company culture and business objectives, following market trends and best practices
  • Determine training plans and execution based on identified development gaps and future strategic business direction (vendors management)
  • Coordinate / prepare reports, dashboards, budget plan
  • Provide updated, compliant company policies that comply with business objectives, ensuring all HR operations adhere to legal standards
  • Coordinate with Country Management Teams and HR Managers to craft organization-wide strategies and objectives
  • Lead / Facilitate projects - Develpment of Performance & Rewards Process, Global Payroll, People Services Transformation, Workday, GDPR

HR Lead - AECOM Poland, AECOM Slovakia, Global Design Center in Poland and Spain

AECOM
05.2018 - 09.2020

- Work closely with key stakeholders across all parts of the business in Poland and Regional HR to ensure People agenda implementation and compliance of all people related activities on country level

- Bridge and facilitate the communication between domestic business leaders and GDC business Leaders with regards to people agenda

- Responsible for HR Function in AECOM Europe Global Design Center located in Poland and Spain, AECOM HUB in Poland and AECOM Slovakia

Develop and implement human resources policies

- Support strategic business and people related objectives

- Manage recruitment, HR administration, Rewards, Talent Management area

- Ensure compliance with laws and regulations

- Manage staff wellbeing and performance reviews

- Design and implementing solutions focused on motivating and supporting employees

- Implement global learning programs and solutions, designing local training programs

HR, Learning & Development Manager

Polpharma
10.2015 - 05.2018

- Work closely with key stakeholders across all parts of the business in Poland (over 6000 employees in 7 locations) and HR to discover the root causes of performance issues through systematic training needs analysis; Actively collaborate with key partners in other regions (Europe, Asia)

- Cooperate with management team, business leaders and line management providing expert guidance on a variety of HR matters e.g. talent management, succession planning, annual appraisal, diversity management, competence models, career management

- Create solutions to address individual and business development opportunities, leveraging/modifying existing solutions where possible; Create, implement and monitor role based training curriculum; Implement Learning solutions supporting the projects across the company from an end to end perspective i.e. needs analysis, conceptualize, design, coordination and delivery; Accountable for the quality and effectiveness of roll out of training on projects

- Introduce and drive change management initiatives; Support larger HR initiatives by ensuring continuity and successful delivery of functional services (leadership culture building, diversity management, long-term workforce planning)

- Manage training projects and programs; Responsible for volume, quality, timeliness and delivery of end results for training programs implemented for projects

- Work across the organization to frame, structure and prioritize business problems and deliver product, technical, systems, sales, behavioral and skill-based training in a classroom or virtual environment

- Manage, lead and develop strong Learning & Development Department

- Manage budget (team & corporate level); Evaluate and make recommendations on cost-effective training and development programs

HR Business Partner

MetLife
12.2010 - 09.2015

HRBP

- Proactively build strong relationships with line managers, working as a development partner with the business to support the effective and seamless delivery of end-to-end HR processes such as annual appraisal

- Work as a leader / member of the differentiated international projects teams to deliver highest standard and quality of end to end HR processes and procedures to the business

- Manage the escalations and mediations whenever the rating is disputable; Address under performance and diversity management challenges

- Provide proactive coaching for managers to improve leadership skills and overall effectiveness as well as educate, enable and empower people managers to drive calibration across the year end processes

- Interpret and implement workforce plan and integrate with replacement and opportunistic hiring; Negotiate compensation/on boarding packages if necessary; Conduct job slotting or job evaluation activities to assure consistency across the organization

Learning & Development Coordinator

- Worked closely with key stakeholders across all parts of the business in Poland (over 600 employees) and HR to discover the root causes of performance issues through systematic training needs analysis

- Create, implement and monitor role based training curriculum

- Implement Learning solutions supporting the projects across the company from an end to end perspective i.e. needs analysis, conceptualize, design, coordination and delivery

- Manage and coordinate end to end cooperation with external training and development companies including commercial conditions, cooperation rules, design and delivery of engaging training materials & programs, evaluation

- Collaborate with stakeholders across the organization to understand business drivers, gaps, and issues to create relevant strategies

- Lead / facilitate projects - corporate values implementation, Diversity & Inclusion and Wellness,

Lecturer, Business Trainer

Kozminski Business Academy
01.2010 - 01.2014

- Postgraduate Studies - Public Relations, Human Resources and business trainings

Scope:

Leadership, Strategy building and execution, Culture transformation, Change Management, Talent Management, Corporate Social Responsibility, Internal Communication, Employer Branding, Social Communication, Public Relations

Business Trainer, Change Management Consultant

Own Business
09.2009 - 07.2010

- Open trainings: Soft Skills Trainings (Communication) including market research, cooperation in training materials creation

- Consulting - financial institutions' rebranding communication strategy supporting change management vs. employees development - consulted BRE Bank trainings program related to internal rebranding

Public Relations & Employer Branding Specialist

Volvo Polska
06.2007 - 02.2010

- Develop Communication Strategy and execution plan

- Review and improve differentiated communication channels and tools (internal magazine, intranet, communication toolkit for managers and new joiners, external press release format).

- Organize employee events and engagement workshops

- Represent company in Poland and abroad as member of Global Communication Council

Education

Master’s Degree - Finance, Banking and Insurance

The Warsaw University
01.2004

Postdiploma Studies - Social Sciences

Warsaw University, Warsaw
01-2009

Certified Business Trainer - Psychology in Business Education

Psychology Institute, Warsaw
01-2015

Executive Coach -

ICF - International Coaching Federation, Poland
01-2016

Coach -

Manhattan Coaching School, London
01-2014

Executive Coach - undefined

01.2023

Inclusive Leader -

External Development Program, London
01-2023

Strategy Execution Program - undefined

INSEAD
01.2022

Master of Science - Business Management

Warsaw University, Warsaw
01-2004

Skills

  • Business and Financial Acumen
  • An Affinity for Strategy
  • Leadership Skills and Board Experience, with a global mindset
  • Emotional Intelligence
  • Strong communication and interpersonal skills, with the ability to engage stakeholders across regions
  • The Ability to Use Data
  • Exceptional problem-solving and analytical skills with attention to detail
  • The Desire to See Change

Languages

Polish
English
French

Certification

Executive Coach, DISC, Lock Luck, Gallup, Business Trainer

Timeline

Senior HR and Talent Management Director - AECOM
10.2022 - Current
HR Director, Transformation and Operations Head - AECOM
10.2021 - 09.2022
HR, Western Europe HR Head - AECOM
10.2020 - 09.2021
HR Lead - AECOM Poland, AECOM Slovakia, Global Design Center in Poland and Spain - AECOM
05.2018 - 09.2020
HR, Learning & Development Manager - Polpharma
10.2015 - 05.2018
HR Business Partner - MetLife
12.2010 - 09.2015
Lecturer, Business Trainer - Kozminski Business Academy
01.2010 - 01.2014
Business Trainer, Change Management Consultant - Own Business
09.2009 - 07.2010
Public Relations & Employer Branding Specialist - Volvo Polska
06.2007 - 02.2010
- Executive Coach,
INSEAD - Strategy Execution Program,
The Warsaw University - Master’s Degree, Finance, Banking and Insurance
Warsaw University - Postdiploma Studies, Social Sciences
Psychology Institute - Certified Business Trainer , Psychology in Business Education
ICF - International Coaching Federation - Executive Coach,
Manhattan Coaching School - Coach ,
External Development Program - Inclusive Leader,
Warsaw University - Master of Science, Business Management
DOMINIKA PIGAL