Dominika Molska
Kraków
Summary
Proactive and results-driven HR professional with 10+ years of progressive experience across HR operations, recruitment, team leadership, and service delivery. Known for emotional intelligence, stakeholder management, and leading high-performing teams across multinational environments. Adept at streamlining recruitment processes, implementing onboarding strategies, and supporting organizational growth through innovative HR practices. Looking to bring strategic HR leadership to a dynamic organization.
Overview
17
17
years of professional experience
1
1
Certification
Work History
HR Business Services Team Leader
IAG GBS
06.2024 - Current
- Leading HR business services team, managing contract administration, onboarding, and operational HR support.
- Implementing HR best practices and ensuring service delivery excellence across the employee lifecycle.
- Promoting emotional intelligence and leadership within the team to foster collaboration and productivity.
HR & Recruitment Specialist
06.2022 - 06.2024
- Coordinated end-to-end recruitment and onboarding processes for multiple business units.
- Acted as point of contact for hiring managers and new hires, ensuring smooth employee integration.
- Resolved staffing challenges and introduced improvements in candidate experience.
Offshore Service Support Lead
01.2022 - 06.2022
- Provided HR support across geographies, including process compliance and shared service delivery.
- Collaborated with global teams to troubleshoot service gaps and enhance support efficiency.
Talent Acquisition Operations Admin
Aon
10.2021 - 01.2022
- Managed operational recruitment processes and data integrity within HR systems.
- Ensured effective onboarding and compliance with internal procedures and employment law.
Senior Recruitment Coordinator
Pontoon Solutions
03.2017 - 06.2018
- Supported recruitment operations, data management, and candidate engagement.
- Delivered weekly reports and monitored hiring metrics for internal stakeholders.
Senior Recruitment Coordinator
Alexander Mann Solutions
12.2015 - 02.2017
- Oversaw onboarding, compliance checks, and hiring documentation for global clients.
- Partnered with business assurance teams to improve quality and service standards.
Account Executive
International Paper
02.2014 - 11.2015
- Maintained strong customer relationships and ensured accurate invoicing and documentation.
Various Administrative & HR Support Roles
Vertu Motors plc.
03.2010 - 06.2013
- Held several roles including Training Administrator and Telecom/Facilities Administrator.
- Supported internal HR training programs and managed group-wide documentation and communication.
Sales Representative
R&RC Bond Wholesale LTD
08.2008 - 11.2009
- Built client relationships and developed sales strategies to meet company targets.
Education
Master’s Degree - Chemistry – Environmental Protection
Jagiellonian University
Kraków01.2006
Skills
- HR Strategy & Operations
- Recruitment & Talent Acquisition
- Employee Onboarding & Retention
- Stakeholder Engagement
- Emotional Intelligence & People Management
- Conflict Resolution & Problem Solving
- Process Improvement
- Team Leadership & Mentoring
- HR Systems: SAP, MS Office Suite, Workday
- Languages: English (fluent), German (intermediate), Italian (intermediate)
Hobbies and Interests
Hobbies: Psychology, Philosophy, Cinema (Coppola, Polanski, Lynch), Fashion, Cooking
Certification
Influence and Persuasion Certificate
Additional Information
- Nationality: Polish
- Driving License: Yes
Timeline
HR Business Services Team Leader
IAG GBS
06.2024 - Current
HR & Recruitment Specialist
06.2022 - 06.2024
Offshore Service Support Lead
01.2022 - 06.2022
Talent Acquisition Operations Admin
Aon
10.2021 - 01.2022
Senior Recruitment Coordinator
Pontoon Solutions
03.2017 - 06.2018
Senior Recruitment Coordinator
Alexander Mann Solutions
12.2015 - 02.2017
Account Executive
International Paper
02.2014 - 11.2015
Various Administrative & HR Support Roles
Vertu Motors plc.
03.2010 - 06.2013
Sales Representative
R&RC Bond Wholesale LTD
08.2008 - 11.2009
Master’s Degree - Chemistry – Environmental Protection
Jagiellonian University
Similar Profiles
Mouloud Abderraouf MouloudiMouloud Abderraouf Mouloudi
Procurement - Junior Buyer at IAG GBSProcurement - Junior Buyer at IAG GBS
Simr SandhuSimr Sandhu
PERSONAL INSURANCE CONSULTANT at IAG - BNZPERSONAL INSURANCE CONSULTANT at IAG - BNZ
Aqib JavedAqib Javed
Cargo agent at British Airways/IAG CargoCargo agent at British Airways/IAG Cargo
Adam ZawiślakAdam Zawiślak
Shop Seller at GreenGadgetShop Seller at GreenGadget
Barbara GarbowskaBarbara Garbowska
Norwegian Teacher at Streamlining Systems Sp. z o.o.Norwegian Teacher at Streamlining Systems Sp. z o.o.