Dorota Babkowska
Warsaw
Summary
Results-driven professional with 25 years of experience in international corporate environments, specializing in customer service, logistics, and marketing operations. Proven expertise in problem-solving, multitasking, and decision-making within dynamic, high-pressure settings. Strong ability to manage inventory, optimize supply chain processes, and enhance customer satisfaction through seamless coordination among teams and stakeholders. Committed to continuous improvement and efficiency, with a proactive mindset and extensive skills in data analysis, process optimization, project management, and cross-functional collaboration using tools such as SAP, MS Office, BI and SFDC.
Overview
25
25
years of professional experience
Work History
Market Funding Manager
Monsanto Holland BV/ Bayer Crop Science
01.2021 - 01.2025
- Lead the Market Funding process across EMEA/APAC, ensuring compliance with business, legal, and regulatory requirements.
- Streamline processes, improve efficiency, and propose solutions to optimize ROI on Market Funding programs.
- Establish a structured workflow, minimizing delays and receiving positive feedback from key departments.
- Design and implement an evaluation system for Market Funding Programs, aligning business needs with legal standards.
- Collaborate with Commercial, Finance, Marketing, and Legal teams to create an efficient process, supportive toolkits and guidelines.
- Ensure seamless execution of Market Funding Programs within or outside SAP/SFDC, improving program transparency.
Market Specialist
Monsanto Holland BV/ Bayer Crop
01.2016 - 01.2021
- Provide visibility to the Inventory Management Team on market requirements (treatments, packages) and replenishment strategy in collaboration with the Commercial team.
- Actively participate in OFA meetings and monitor KPIs for replenishment strategy and supply visibility at the country level, ensuring actions are in place to maintain service and information levels in cooperation with the Regional Supply Team.
- Respond promptly and take action on cases assigned by the Customer Interface Team to the Regional Supply Team.
- Maintain VSS by adjusting country allotments within the sub-region.
- Coordinate local sample requirements with commercial teams.
- Collaborate closely with QA and Complaint departments to address substandard quality issues and potential risks.
S&SC Specialist
Monsanto Polska Sp. z o.o.
01.2015 - 01.2016
- Manage and oversee Fert inventory at Enkhuizen, Bergschenhoek, and Farmos operations plants, ensuring availability based on sales forecasts, customer requests, and stock levels to meet deadlines.
- Secure small and large seed supply to support sales activities by optimizing FERT stock levels based on forecasts and product availability, ensuring customer satisfaction.
- Support the local S&OP process to enhance operational efficiency.
- Lead QMS Tech initiatives by implementing and maintaining an accurate ISO culture at the site.
Customer Service Coordinator
Monsanto Polska
01.2008 - 01.2015
Customer Service Specialist
Tarkett Wykładziny Sp. z o.o.
01.2005 - 01.2008
Customer Service Representative
Levi Strauss Poland
01.2000 - 01.2005
Education
Master of Marketing and Management -
01.2005
Bachelor of European Integration - undefined
01.2002
Skills
- Effective problem analysis
- Decision Making
- Project Management
- Teamwork
- Ability to Multitask
- Effective Time Management
- Fast Learner
- Ability to Work Under Pressure
- Service excellence
- Computer Skills: MSOffice, sap, SFDC, CRM, power BI,
Languages
Polish - Native
English - Professional
Russian - Professional
Timeline
Market Funding Manager - Monsanto Holland BV/ Bayer Crop Science
01.2021 - 01.2025
Market Specialist - Monsanto Holland BV/ Bayer Crop
01.2016 - 01.2021
S&SC Specialist - Monsanto Polska Sp. z o.o.
01.2015 - 01.2016
Customer Service Coordinator - Monsanto Polska
01.2008 - 01.2015
Customer Service Specialist - Tarkett Wykładziny Sp. z o.o.
01.2005 - 01.2008
Customer Service Representative - Levi Strauss Poland
01.2000 - 01.2005
Warsaw School of Economics and Computer Science - Bachelor of European Integration,
Warsaw School of Economics - Master of Marketing and Management,
Courses
- Techniques of sales on telephone
- Time Management training
- Excel
Hobbies
Dogs, baking, detective stories