Summary
Overview
Work History
Education
Skills
Certification
Characteristics
Hobbies
Languages
Privacypolicy
Timeline
Generic
Dorota Milner

Dorota Milner

Wola Hankowska

Summary

I am highly trained, competent, motivated and enthusiastic profesional with an experience of working in busy , challenging environment.

I have true passion for developing positive management, employee and customer relationship and to execeed in organisational goals by providing direct support to staff and external customers. Proficient in logistics software as well as a keen interest in applying innovative solutions to optimize supply chain processes.

Experience has given me the skills to work with staff all levels and customers from divers backgrounds, while maintaining confidentiality, discretionated professionalism at all time.

I am hard working individual with excellent customer service skills and communication skills. I work well individually and as a part of a team.

I am an organised person with the approach to make busy environment run efficiently, by prioritising workload making sure that every task is completed.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Private English and Polish Language Tutor

Myself
09.2020 - Current
  • To provide straightforward language teaching to a single student.
  • To plan my own teaching sessions.
  • To provide straightforward guidance to students.
  • To help students understand material provided, to improve their skills in the language being taught and overcome any problems they encounter in skill acquisition.
  • To provide formative feedback.
  • Informal and formal conversation practice.
  • Design lessons and learning experiences to help individuals progress with their personal language goals.
  • Expanded students' vocabulary knowledge by introducing new words related specifically to their interests or career goals.

Looking After My Own Children

Myself
01.2010 - 09.2020
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Keeping a household organized, including scheduling, inventory management, and resource allocation.
  • Planning and adhering to a household budget, optimizing costs, and managing finances effectively.
  • Communicating clearly and effectively with family members, service providers, and other stakeholders.
  • Quickly identifying and resolving daily challenges and unexpected issues in a fast-paced environment.
  • Managing various tasks simultaneously, such as coordinating children's activities, household chores, and errands.
  • Negotiating with service providers and vendors to secure the best deals and services.
  • Adjusting plans and strategies in response to changing circumstances and priorities.
  • Ensuring accuracy and thoroughness in managing household tasks and activities.
  • Organizing and coordinating family events, appointments, and travel arrangements.
  • Efficiently managing household resources, ensuring availability and minimizing waste.
  • Maintaining composure and effectively handling stressful situations while managing a household.

Production Runner

BBC Television Centre
05.2004 - 01.2010
  • Managing large amount of incoming calls
  • Meeting and greeting important guest and Television stars, escort them to the green rooms
  • Serving the guest in accommodating matter
  • Tending to special guest needs and requests
  • Going the extra mile to engage guest or to provide the privacy
  • Resolving guest complains
  • Filling in paperwork
  • Fetching and carrying items, such as equipment, tapes, cables and scripts
  • Making arrangements for staff, such as booking meeting rooms or ordering food
  • Managed inventory levels, ordering supplies as needed for seamless production continuity.
  • Preparing necessary documentation for each project, ensuring accurate records for future reference or audits.
  • Creating and updating records and files to maintain document compliance.
  • Maintaining schedules, managing deadlines, and interfacing with teammates to support production activities.

Part-time Waitress

Thistle Hotel
08.2000 - 05.2004
  • Provide perfect service for every guest -Greeting and escort customers to their tables -Handle complains, provide appropriate solutions and decisions within time limit -Manage reservations -Taking room service orders on the phone -Look for ways to consolidate service and increase table turnover -Look for ways to avoid waste and limit costs
  • Used cash registers and credit card machines to cash out customers.
  • Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
  • Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.

Education

PdDip in PR -

The London College London
London
10.2004

General English course -

London Capital College
London
08.2003

Master Degree in Polish Philology -

Pedagogical University
Częstochowa
06.2000

Skills

  • Exceptional written and spoken communication
  • Attentive, organized
  • Able to prioritize tasks for optimum efficiency
  • Proactive problem-solver
  • Strong leadership and teamwork abilities
  • Ability to thrive in high-stressed environment
  • Computer skills in Word, PowerPoint, Excel

Certification

Cambridge First Certificate in English 2002

Characteristics

  • Communicative
  • Punctuality
  • Creativity
  • Passion for people
  • Time management, team collaboration
  • Problem-solving and critical thinking
  • Transportation planning

Hobbies

Reading

Exercising

Gardening

Healthy lifestyle

Travelling

Languages

English
Advanced
C1
French
Elementary
A2

Privacypolicy

  • I agree to the processing of personal data provided in this document for realizing the recruitment process pursuant to the Personal Data Protection Act of 10 May 2018 (Journal of Laws 2018, No. 101, item 1000) and in agreement with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing of Directive 95/46/EC (General Data Protection Regulation). I further consent to the processing of my personal data by the advertiser for the purposes of future recruitment.

Timeline

Private English and Polish Language Tutor

Myself
09.2020 - Current

Looking After My Own Children

Myself
01.2010 - 09.2020

Production Runner

BBC Television Centre
05.2004 - 01.2010

Part-time Waitress

Thistle Hotel
08.2000 - 05.2004

PdDip in PR -

The London College London

General English course -

London Capital College

Master Degree in Polish Philology -

Pedagogical University

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Dorota Milner