Summary
Overview
Work History
Education
Skills
Certification
Languages
Hobbies
Rodo
Timeline
Generic
Dorota Ramgolam-Samulska

Dorota Ramgolam-Samulska

Gdańsk

Summary

I would describe myself as highly motivated, hard working, reliable and good team player. I am outgoing and confident communicator who easily establishes relationships with others. Enthusiastic and proactive, always willing to face challenges and learn new skills. My experience include over 20 years of Customer Service and Hospitality on board 5 stars cruise line ships and offshore vessels, being responsible for daily operations, and oversee fiscal and administrative services. Identification of opportunities to improve existing processes and ensure standardization in daily service delivery. Direct and coordinate junior staff onboard vessels. Consistently saved costs while increasing profits. Responsibility for goods purchase orders and monthly inventory with MS office suit. I am looking forward to develop my skills and enhance my career with offshore wind industry and be part of a Team that "make real what matters: clean energy for generations to come''. In order to educate myself more about renewable energy, I am completing postgraduate studies in onshore and offshore wind energy.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Secretary

Artex, Inc
09.2025 - 11.2025

I was responsible for transfers and tranches. Placing orders and conducting PPE and occupational health and safety training.

Social Worker

Municipal Center
02.2025 - 05.2025

I was responsible for monthly and quarterly transfers and installments to branches under the municipal center. and drafting contract amendments.

Cabin Stewardess and Mess Helper

J.D CRAFTS, DENMARK
07.2024 - 08.2024
  • Cabin Stewardess and Mess Helper

Cabin Stewardess

SIEM OFFSHORE, Norway
01.2024 - 06.2024
  • Cabin Stewardess and Mess Helper

Cabin Stewardess, Mess Helper, Laundry Attendant

Solstad Shipping, Ship Normand Fortress, Saint-Malo France
06.2023 - 08.2023
  • Assisted with housekeeping tasks, including laundry, vacuuming, and dusting, cleaning and organized, including washing dishes, laundry, and tidying up crew mess and offices

Cabin Stewardess, Assistant Waiter, Mess Helper and Duty-Free Shop help

Stena Line, Poland
06.2021 - 03.2023
  • Maintained a neat and orderly cabin environment at all times.
  • Served as a caring and compassionate helps.
  • Worked to ensure a neat and attractive sales environment, and assisted in the setup of visual displays.

Cabin Stewardess and Mess helper

GEOSEA, DOF
03.2020 - 04.2020
  • OSM Maritime Poland

Cabin Stewardess and Mess helper

GEOSEA, DOF
11.2019 - 12.2019
  • OSM Maritime Poland

Cabin Stewardess

Fjord Line Stavanger, Denmark
05.2017 - 09.2019
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record
  • Serviced bathrooms, including cleaning, sanitizing and supply replenishment
  • Engaged with guests on room requirements and amenities to promote overall satisfaction
  • Engaged positively with residents while cleaning apartments and common areas

Cabin Stewardess/Laundry Attendant

VIKING RIVER Cruise Line, Switzerland/Basel
04.2016 - 08.2016
  • Provided excellent service to guests
  • Completed laundry services with special attention to requirements of different items, including hand washing and dry cleaning
  • Engaged with guests on room requirements and amenities to promote overall satisfaction

Cabin Stewardess/Assistant Chief Executive

Oceania Cruises, MIAMI
05.2004 - 03.2015
  • Wrote reports of daily activities and irregularities such as property damage, theft, guest or employee accidents and unusual occurrences
  • Completed laundry services with special attention to requirements of different items, including hand washing and dry cleaning
  • Examined rooms, halls and lobbies to determine need for repairs and replacement of furniture or equipment
  • Arranged for provision of extra room bedding, linens, towels and furniture to satisfy guests with special needs
  • Established and maintained clean and comfortable environments in buildings by vacuuming, cleaning windows and dusting
  • Trained new cabin stewardess departmental procedures and provided assistance in finding necessary items and cleaning supplies
  • Implemented new cleaning processes and team strategies
  • Supervised supplies in inventory, including products and submitted lists for items requiring immediate reorder
  • Created and implemented training programs to enhance employee performance
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements

Receptionist/Maid Service

Hotels In Spain And Italy, ITALY
05.2000 - 05.2001
  • Kept reception area clean and neat to give visitors positive first impression
  • Provided guests with above-and-beyond service, including making outside venue reservations and setting up tours
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process

Education

HIGHER PEDAGOGICAL & ENGLISH SCHOOL, GDANSK
GDANSK
06.2019

GED -

WSB MERITO-Onshore And Offshore Wind Energy.
Gdansk, Poland
02-2026

Skills

  • Microsoft Office Word
  • Microsoft PowerPoint
  • Microsoft Excel
  • Strong Organizational Skills
  • Detail Oriented
  • Punctuality
  • Good interpersonal and communication
  • Teamwork, reliability, integrity
  • Excellent Customer Service Skills

Certification

  • Certificate of guest service and guest contact skill
  • Trained of United States Public Health and Food Hygiene
  • Certificate of ship operations, guest service, harassment, safety, security, Environment and medical response 2007
  • Certificate of United States Coast Guard Crisis Management and Human Behavior 2009
  • Certificate of Marine Pest Management and Bed bugs 2011
  • Certificate of completion Personal Survival Techniques, Fire prevention and fire fighting, First Aid, Personal Safety and Social Responsibilities.(STCW) May 2022 — May 2027
  • Certificate for personal RO-RO PASSENGER Ship November 2017
  • SECURITY AWARENESS, STCW October 2019
  • CETIFICATE OF PROFICIENCY FOR SEAFARERS WITH DESIGNATED SECURITY DUTIES, STCW October 2019
  • CERTIFICATE OF TRAINING IN CROWD MANAGEMENT,- CROWD MANAGEMENT January 2020
  • CERTIFICATE OF PERSONAL PROVIDING DIRECT SERVICE TO PASSENGERS ON BOARD SHIPS January 2020 — January 2025
  • Certificate of Proficiency in Survival Craft and Rescue Boats Other Than Fast Rescue Boats, Maritime Office October 2022 — October 2027
  • Certificate of Basic Safety Training in Personal Safety & Social Responsibilities , Maritime Office October 2019
  • Certificate of Basic Safety Training in Elementary First Aid, Maritime Office October 2019
  • Certificate in Safety Training for personnel providing direct service to passengers in passenger spaces on board passenger ships, Maritime Office February 2015
  • Certificate of Basic Safety Training in Personal Survival Techniques , Maritime Office May 2022 — May 2027
  • Certificate of Fluency in Shipboard English, (Fluent Level 3 ), B.E.S, Business English Services June 2021
  • Medical Certificate, Seamens Policlinic August 2023 — August 2025
  • HUET & BOSIET, VULCAN TRAINING AND CONSULTANCY October 2023 — October 2027

Languages

POLISH
SPANISH
ENGLISH
ITALIAN

Hobbies

I like traveling and learning new languages and cultures of other countries

Rodo

  • I hereby consent to my personal data being processed for the purpose of considering my application for reference., Wyrażam zgodę na przetwarzanie moich danych osobowych w celu rekrutacji, jak również na potrzeby przyszłych rekrutacji, zgodnie z art. 6 ust. 1 lit. a Rozporządzenia Parlamentu Europejskiego i Rady (UE) 2016/679 z dnia 27 kwietnia 2016 r. w sprawie ochrony osób fizycznych w związku z przetwarzaniem danych osobowych i w sprawie swobodnego przepływu takich danych oraz uchylenia dyrektywy 95/46/WE (ogólne rozporządzenie
  • Ochronie danych).

Timeline

Secretary

Artex, Inc
09.2025 - 11.2025

Social Worker

Municipal Center
02.2025 - 05.2025

Cabin Stewardess and Mess Helper

J.D CRAFTS, DENMARK
07.2024 - 08.2024

Cabin Stewardess

SIEM OFFSHORE, Norway
01.2024 - 06.2024

Cabin Stewardess, Mess Helper, Laundry Attendant

Solstad Shipping, Ship Normand Fortress, Saint-Malo France
06.2023 - 08.2023

Cabin Stewardess, Assistant Waiter, Mess Helper and Duty-Free Shop help

Stena Line, Poland
06.2021 - 03.2023

Cabin Stewardess and Mess helper

GEOSEA, DOF
03.2020 - 04.2020

Cabin Stewardess and Mess helper

GEOSEA, DOF
11.2019 - 12.2019

Cabin Stewardess

Fjord Line Stavanger, Denmark
05.2017 - 09.2019

Cabin Stewardess/Laundry Attendant

VIKING RIVER Cruise Line, Switzerland/Basel
04.2016 - 08.2016

Cabin Stewardess/Assistant Chief Executive

Oceania Cruises, MIAMI
05.2004 - 03.2015

Receptionist/Maid Service

Hotels In Spain And Italy, ITALY
05.2000 - 05.2001

HIGHER PEDAGOGICAL & ENGLISH SCHOOL, GDANSK

GED -

WSB MERITO-Onshore And Offshore Wind Energy.
Dorota Ramgolam-Samulska