Dorota Zak

• Manage a team Managers (4) and Specialists (30) to ensure timeliness and accuracy of payroll in Krakow Delivery Hub
• Ensure standardization of payroll processing across all the markets
• Act as a point of escalation for exceptions and incidents
• Ensure organizational effectiveness and allocation of resources

ACHIEVEMENTS:

• Centralized payroll activities for 31 markets in EU and EEMEA (gross payroll value USD 2.3 billion and total HC 18'000)
• Introduced set of KPIs: accuracy, timeliness, completeness of SOX controls, CSAT, outcome of internal and external audits
• Led Payroll Delivery stream in change of payroll provider in UK (HC 800)
• Reviewed Business Continuity Plans for all markets in scope
• Co-created Payroll Complexity Index

• Manage a team of Managers (2) and Specialists (20) to ensure timeliness and accuracy in the following areas: master data maintenance, audit, administration of fringe benefits, reporting, invoices check and approval for Swiss and UK market

ACHIEVEMENTS:

• Centralized payroll activities for 15 EU markets (gross payroll value 2 billion and overall HC 10'000)
• Created Regional Payroll Procedure

• Manage a team of Specialists (10) to ensure timeliness and accuracy in the following areas: master data maintenance, audit, payroll, administration of fringe benefits, reporting, invoices check and approval for Switzerland

ACHIEVEMENTS:

• Introduced new medical insurance provider for local employees (>2500)

• Manage a team of Specialists (8) to ensure timeliness and accuracy in the following areas: master data maintenance, audit, global processes, job evaluations for Germany, Austria, France, Greece, Czech Republic, Slovakia and Hungary

• Manage a team of Specialists (4-10) responsible for assignees from EU and EEMA; personally coordinate transfers of Senior Executives; Review and approve remuneration packages, ensure timely delivery of expatriate payrolls, approval of expenses and invoices.

ACHIEVEMENTS:

• Centralized approval of assignment-related expenses
• Migrated approval of invoices for international health insurance to Shared Service Center
• Managed a change of international insurance provider for International Assignees

• Communicate new Global Guidelines to International Assignees (1500) and HR teams worldwide (90 locations)

• Review International Assignments policies to ensure their competitiveness to attract and retain employees while meeting business needs and cost effectiveness

ACHIEVEMENTS:

• Together with Project Team launched new Global Short Term Assignment Guidelines and Global Long Term Assignment Guidelines supplemented by internal instructions for HR.

• Focal point for International Assignees (>150) from EU and EEMA, including preparation of compensation packages, inputs to payroll, cost projections, contractual documents, briefing calls and arrangement of relocation.

• Focal point for International Assignees (>100) from EU and EEMA, including preparation of contractual documents, inputs to payroll and arrangement of relocation.

ACHIEVEMENTS:

• Migrated International Assignment processes from Switzerland (OC) to Shared Service Center

• Provide support to International Assignees relocating to /from Poland, including organization of exploratory trips, arranging accommodation, preparation of contracts, legalization of stay