Durjoy Bhattacharjee
Poznan
Summary
Crafted for success in today's dynamic workplaces, my CV showcases a versatile professional with exceptional communication, problem-solving, and leadership skills. With a proven track record of adapting to changing environments and delivering results, I bring a blend of technical proficiency, customer focus, and emotional intelligence to drive organizational success.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Genex Infosys Limited
03.2021 - 10.2021
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Investigated and resolved customer inquiries and complaints quickly.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
Education
Bachelor of Science - ENGINEERING MANAGEMENT
POZNAN UNIVERSITY OF TECHNOLOGY
Piotrowo 3, Poznan, Wielkopolskie02.2026
DIPLOMA-IN- MECHANICAL ENGINEERING -
SHYAMOLI IDEAL POLYTECHNIC INSTITUTE
MURADPUR, CHITTAGONG07.2019
Skills
- Appointment Scheduling
- Report Generation
- Data Collection
- Scheduling
- Call Management
- Paperwork Processing
- Problem-solving abilities
- Escalation management
Additional Information
ORGANISATIONAL SKILLS
• Write here theProfessional, Teamwork, Hardworking capability.
• Well-Organized & Self motivated, Can do with attitude.
• Eager to work hard necessary to develop career, Communication Skill & Writing Skill, Strong Managerial Skill, Convincing power description...
Languages
Bengali
Native language
Bengali
Proficient
C2
English
Advanced
C1
Polish
Elementary
A2
Timeline
Customer Service Representative
Genex Infosys Limited
03.2021 - 10.2021
Bachelor of Science - ENGINEERING MANAGEMENT
POZNAN UNIVERSITY OF TECHNOLOGY
DIPLOMA-IN- MECHANICAL ENGINEERING -
SHYAMOLI IDEAL POLYTECHNIC INSTITUTE
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